Jennifer Kuhn
Ocala,FL
Summary
Proven Administrative and Medical Assistant with a track record of enhancing clinic efficiency and patient satisfaction at Citrus Cardiology Consultants. Expert in data entry and professional communication, adept at reducing wait times and improving record-keeping accuracy. Demonstrates exceptional customer service and office management skills, fostering positive relationships and a streamlined work environment.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Advanced Orthopedics Institute, PA
11.2020 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Certified Medical Assistant
Citrus Cardiology Consultants
01.2018 - 05.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
Certified Medical Assistant
Rivers Family Medicine
01.2015 - 01.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Education
High School Diploma -
Hightstown High School
Hightstown, NJNursing
Taylor College
Belleview, FLSkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
- Clerical Support
- Scheduling
- Documentation and Recordkeeping
- Office Management
- Professional Communication
Accomplishments
- Implemented the new EMR system and was active with the "Go Live" process from ECW to Athena.
Timeline
Administrative Assistant
Advanced Orthopedics Institute, PA
11.2020 - 05.2024
Certified Medical Assistant
Citrus Cardiology Consultants
01.2018 - 05.2020
Certified Medical Assistant
Rivers Family Medicine
01.2015 - 01.2018
High School Diploma -
Hightstown High School
Nursing
Taylor College
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