Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Danielle Sotelo

Prescott Valley

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 2 years.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Licensed Cosmetologist

Ella Rose Beauty Studio
02.2021 - Current
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Booked appointments, answered phones, emails, greets clients, handles payments, and creates client service invoices.
  • Maintained client treatment records and designed long-term care programs for returning customers.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients on how to clean and maintain lash extensions.

Front Desk Receptionist

Granite Orthopaedics
08.2019 - 05.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in and out process.
  • Collected copay fees, and payments.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.

Referral Coordinator

M&M Eye Institute
02.2018 - 08.2019
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Scheduled appointments with specialists on behalf of patients.
  • Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.

Education

Cosmetology

Avalon Institute
Mesa, AZ
01-2014

High School Diploma -

Farmington High School
Farmington, NM
05-2010

Skills

  • Attention to detail
  • Time Management
  • Communication
  • Problem solving
  • Adaptability

Certification

  • Licensed Cosmetologist - 2014
  • Certified Lash Extensions, Livbay Lash - 2020
  • Certified Brow Laminations, Thuya NYC - 2021
  • Certified Lash Lifts, Livbay Lash - 2023

Timeline

Licensed Cosmetologist

Ella Rose Beauty Studio
02.2021 - Current

Front Desk Receptionist

Granite Orthopaedics
08.2019 - 05.2020

Referral Coordinator

M&M Eye Institute
02.2018 - 08.2019

Cosmetology

Avalon Institute

High School Diploma -

Farmington High School

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Danielle Sotelo