Jena Sakotas
Louisville,OH
Summary
Dependable Office Assisatnt with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
12
12
years of professional experience
Work History
Licensed Cosmetologist
Salon 6
Uniontown, OH
01.2017 - Current
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Office Assistant
Father And Son Landscaping
Louisville, OH
03.2013 - 01.2017
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
- Created detailed expense reports and requests for capital expenditures.
- Developed correspondence letters, memos and emails.
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Secretarial Assistant
NSC Construction
Akron, OH
06.2011 - 02.2013
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and greeted callers enthusiastically.
- Entered data into system and updated customer contacts with information to keep records current.
Office Assistant
Spectrum Orthopedics
North Canton, OH
08.2009 - 04.2011
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
- Created detailed expense reports and requests for capital expenditures.
- Developed correspondence letters, memos and emails.
- Interacted with customers by phone, email or in-person to provide information.
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
No Degree - Nursing
Stark State College
Canton, OHSkills
- Digital Recordkeeping
- Time Management
- Social Perceptiveness
- Multitasking and Prioritization
- Self-Motivated
- Data Recording
- Attention to Detail
Timeline
Licensed Cosmetologist
Salon 6
01.2017 - Current
Office Assistant
Father And Son Landscaping
03.2013 - 01.2017
Secretarial Assistant
NSC Construction
06.2011 - 02.2013
Office Assistant
Spectrum Orthopedics
08.2009 - 04.2011
No Degree - Nursing
Stark State College