Danielle Studer
Phoenix,Arizona
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Personal Trainer
Self-employeed
01.2019 - Current
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
Event Staff Member
Heidi's Catering And Events
08.2022 - 08.2023
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Helped organize and manage successful events with attendance of over 200 people.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Directed and supervised event staff volunteers to maintain seamless event operations.
- Oversaw event operations to keep running smoothly
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations
Bartender/New Hire Training Lead
Funny Bone Comedy Club
01.2017 - 05.2022
- Provided excellent customer service to club guest and performers
- Paid close attention to detail while ensuring each guest had a memorable experience
- Evaluated training needs to improve training quality.
- Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
Education
Associate of Applied Science - Criminal Justice
Bryant And Stratton College
Eastlake, OHSkills
- Problem-Solving Ability
- Persuasion
- Critical Thinking
- Conflict Resolution
- Customer Consulting
- Issue and Complaint Resolution
Timeline
Event Staff Member
Heidi's Catering And Events
08.2022 - 08.2023
Personal Trainer
Self-employeed
01.2019 - Current
Bartender/New Hire Training Lead
Funny Bone Comedy Club
01.2017 - 05.2022
Associate of Applied Science - Criminal Justice
Bryant And Stratton College