Danielle Suarez

Krystal Klear Clean|

Schenectady, NY

June 2025 to Present

Managed and supervised multiple employees, ensuring efficient daily operations and team productivity.
Coordinated scheduling for 50+ clients, maintaining accuracy and exceptional customer service.
Maintained organized filing systems and administrative records, ensuring confidentiality and easy accessibility.
Responded promptly to internet leads and client inquiries, contributing to customer acquisition and retention.
Demonstrated strong organizational and multitasking abilities in a fast-paced environment.
Utilized multiple software platforms, including Connecteam, Square Invoicing, and Meta Business Suite, to manage scheduling, communications, invoicing, and business operations.
Handled administrative tasks while balancing competing priorities and deadlines with professionalism and efficiency.

• Ensured timely processing of accounts payable and receivable to maintain cash flow.
• Executed month-end reconciliations for rentals and fuel charges, maintaining financial accuracy.
• Organized scanned files on computer for efficient server backup.
• Performed bank reconciliations and entered data using QuickBooks and Excel.
• Prepared rental swaps for in-house vehicles, ensuring accurate fleet management.
• Organized and filed paperwork for multiple properties to ensure easy access and retrieval.
• Facilitated document scanning and emailing for efficient record management.
• Produced vehicle insurance cards through the use of PDP and Zurich applications.
• Skills used: attention to detail, ability to correct mistakes they may have been made immediately, ability to work independently as well as with others. Retain information pretty quickly.

• Accounting office, Deal posting, Deal spreading, Deal Audits, Reconcile daily banking, posting EFTs, Accounts Payable, Accounts Receivable, submitting warranties.
• Assist with other duties pertaining to others responsibilities while they were out sick or vacation that consist of Auction, DMV, etc.
• Accomplishments: I was very impressed how simple it was to post deals on the Automate system that I have never done previously.
• Skills Used: Always reliable, always maintained a great work ethic, posted deals on automate system for the first time.

• Managed client appointments to optimize workflow and customer satisfaction.
• Conducted data entry, managed customer service, handled accounts receivable, and supervised cashiers and estimators to verify payments from customers and insurance companies.
• Facilitated payment collection for repairs by coordinating with clients and insurers.
• Verified front desk paperwork and ensured cash matched before releasing vehicles to customers.
• Closed repair orders and ordered supplies.
• Software used - Automate, Profit Net, Reynolds & Reynolds, CCC1 Excel, Word, Outlook etc.
• Accomplishments: Made many helpful suggestions and changes to make the work flow run smoothly. Calming upset customers down after being in an accident and understanding their situation as well as explaining the repair process of their vehicle accordingly.
• Skills used: Reliable, dependable, multitasking, organized, communication, strong attention to detail, ability to notice if a mistake was made, and correct it immediately, ability to work independently as well as with others. Retain information pretty quickly.

• Processed accounts payable and receivable transactions efficiently.
• Handled payroll processing and maintained accurate filing systems.
• Accomplishments: It was a new learning experience. I was fresh out of college everything I was taught I was able to put to use at work as well as learning new things every day.
• Skills Used: Reliable, organized, hands on, computer skills excel, word, Reynolds & Reynolds software.

• Multi phone Line, multitasking, filing, greeting customers.
• Accomplishments: Reliable, always pleasant to customers as they would call or walk through the door.
• Skills Used: Paying attention to detail. Multitask 30 phone lines or more.

• Cashier, billing deals, answering phones
• Accomplishments: I was very helpful, there was always something to do to keep busy.
• Skills Used: Reynolds & Reynolds software multitasking

• Processed customer transactions at checkout
• Built rapport with customers, ensuring they felt valued and satisfied with their shopping experience.
• Skills Used: Register, Customer service, helping others find what they need.