Danielle Swider
Franklinville,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Ophthalmic Technician/Scribe
Friedberg Eye Associates
Woodbury Heights, NJ
08.2015 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team
- Demonstrated adaptability when faced with new challenges or technologies.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
- Enhanced clinic operations by assisting with patient scheduling, billing, and recordkeeping.
- Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
Secretary/Service Manager
Thermocool Heating & AC
West Berlin, NJ
05.2011 - 08.2015
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
Secretary
Atco Fence Company
Atco
03.2002 - 01.2007
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
Education
Diploma -
Arthur P Schalick High School
Pittsgrove, NJ06.2000
Skills
- Documentation Management
- Quality Assurance
- Management collaboration
- Idea Development and Brainstorming
- Strong Customer Service & Communication
- Organization & Time Management
Timeline
Ophthalmic Technician/Scribe
Friedberg Eye Associates
08.2015 - Current
Secretary/Service Manager
Thermocool Heating & AC
05.2011 - 08.2015
Secretary
Atco Fence Company
03.2002 - 01.2007
Diploma -
Arthur P Schalick High School