Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Danielle T. Law
Open To Work

Danielle T. Law

Underwriter Technician
Scottsdale,AZ

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Operations ManagerBusiness ManagerPeople Operations CoordinatorHuman Resources OfficerTrainer Resource Person

Work Type

Full Time

Location Preference

RemoteHybrid
Location: San Diego, CAScottsdale, AZ
Open to relocation: Yes

Salary Range

$90000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsPaid sick leavePaid time offWork from home optionHealthcare benefits

Summary

Detail-oriented Administrative Supervisor with over 5 years of experience providing executive-level support in dynamic corporate environments. Expertise in leading administrative teams, enhancing operational efficiency, and managing complex workflows to drive organizational success. Skilled in establishing effective work procedures and standards that optimize performance while maintaining strict confidentiality and fostering strong relationships with executives and clients. Proficient in Microsoft Office Suite, with a solid background in report preparation and development of impactful presentation materials.

Overview

19
19
years of professional experience

Work History

Underwriter Technician

Amtrust Financial
01.2025 - Current
  • - Supported the underwriting team by conducting comprehensive risk assessments, facilitating effective communication to ensure customer service excellence.
  • - Ensured compliance with policies and regulations while managing customer inquiries and providing proactive support.

Personal Lines Account Manager

National Mobile Home Insurance
01.2022 - 01.2025
  • - Managed an extensive client portfolio, addressing inquiries regarding coverage, claims, and billing while advocating for customer interests.
  • - Collaborated with management on process improvements that enhanced the client onboarding experience and contributed to a higher quality of service.

Registration Specialist I

Carvana LLC
01.2021 - 01.2022
  • - Enhanced customer satisfaction by providing expert guidance on vehicle registration processes and compliance requirements.
  • - Developed training resources for staff, significantly improving knowledge sharing and operational performance within the team.

Owner and Esthetician

Just You Skin & Lash
01.2016 - 01.2021
  • - Cultivated long-term relationships with clients through personalized service and exceptional customer care, achieving high client retention rates.
  • - Designed and implemented marketing initiatives that boosted client engagement and satisfaction in a competitive market.
  • - Champion customer feedback internally to drive product enhancements and improve customer experience.
  • - Implement continuous improvement initiatives that enhance operational efficiency and support customers' evolving needs.

RM Specialist

First Federal Bank
01.2015 - 01.2016
  • - Acted as the quality control officer for new and existing personal and business accounts.
  • - Ensured compliance with federal and state laws, including anti-money laundering regulations.

Administrative Support Specialist I

Oklahoma State University
01.2015 - 01.2015
  • - Provided liaison support to the Management of Residential Life and Housing.
  • - Communicated effectively with students, resolving issues and assisting in disciplinary support.

Postmaster

United States Postal Service
01.2007 - 01.2015
  • - Supervise a team of carriers, clerks, and RPMO staff to ensure seamless support for customers, improving operational effectiveness within the organization.
  • - Establish work procedures and standards to enhance efficiency among administrative staff, leading to a more streamlined workflow (Lean Sigma Six).
  • - Coordinate schedules, meetings, and communications for numerous offices maintaining accurate and organized calendars.
  • - Compile and analyze data to prepare quarterly and monthly reports for senior leadership, ensuring accuracy and adherence to deadlines.
  • - Serve as a point of contact for internal and external inquiries, addressing issues and escalating to appropriately as needed.

Education

A.D. Banker - Personal Lines and Auto Insurance

01.2022

Bachelor of Science - Business Management

University of Phoenix
01.2015

Esthetician License - undefined

Academy de Firenze
01.2015

Associate of Arts - undefined

University of Phoenix
01.2013

Diploma - undefined

Homedale High School
01.1994

Skills

  • Customer-focused service
  • Employee engagement and relationship management
  • Analytical skills
  • Project coordination
  • Regulatory compliance
  • Proficient in Microsoft Office Suite
  • Clear written and verbal communication
  • Detail-oriented approach
  • Familiarity with underwriting protocols
  • Data analysis
  • Quality assurance in documentation
  • Risk evaluation

Accomplishments

  • Awards & Honors
  • - 2003: Customer Service Award from the United States Postal Service
  • - 2010: Honor for Exemplary Customer Service from USPS District Office
  • - 2010: Award for 500+ Hours of Sick Leave Accrual
  • - 2012: "Paying it Forward" Scholarship for associate and bachelor's Degree, University of Phoenix
  • - 2012: 5th in District for Retail Revenue, USPS
  • - 2013: 2nd in District for Best Rural Scorecard, USPS
  • - 2013: Idaho League Postmaster of the Year
  • - 2014: Certificate of Appreciation from USPS

Timeline

Underwriter Technician

Amtrust Financial
01.2025 - Current

Personal Lines Account Manager

National Mobile Home Insurance
01.2022 - 01.2025

Registration Specialist I

Carvana LLC
01.2021 - 01.2022

Owner and Esthetician

Just You Skin & Lash
01.2016 - 01.2021

RM Specialist

First Federal Bank
01.2015 - 01.2016

Administrative Support Specialist I

Oklahoma State University
01.2015 - 01.2015

Postmaster

United States Postal Service
01.2007 - 01.2015

Bachelor of Science - Business Management

University of Phoenix

Esthetician License - undefined

Academy de Firenze

Associate of Arts - undefined

University of Phoenix

Diploma - undefined

Homedale High School

A.D. Banker - Personal Lines and Auto Insurance

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