Danielle Torres
Westminster,CO
Summary
Motivated individual with comprehensive knowledge of human services and systems affecting marginalized communities. Passionate about facilitating programs to support communities in need. Collaborative and analytical advocate that builds strategic partnerships for clients and advances change for communities in need.
Overview
7
7
years of professional experience
Work History
Intake Intern
Department Of Child Welfare
08.2023 - 12.2023
- Maintained knowledge of current policies, regulations, and best practices within the field of Child Protective Services.
- Conducted home visits to assess living conditions, family dynamics, and safety concerns for children in care.
- Assisted in providing crisis intervention services to address immediate safety concerns involving at-risk children or families.
- Attended court proceedings and oversaw court processes involving intake and permanency.
- Shadowed intake workers in the field.
- Assisted in conducting field interviews.
- Interviewed foster and kinship families.
- Maintained case records and legal documentation.
- Filed case records into Trails database.
- Organized case notes for the Admin and Quality Assurance department.
- Set up meetings between case worker with families and schools.
- Mandated reporter training.
Sales Associate
Pandora Jewelry
05.2019 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Work with new and returning customers for new purchases and cleanings.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Handle in person customer service care and calls.
- Put new merchandise out on the sales floor and take inventory.
Volunteer
Weld County Food Bank
09.2022 - 11.2022
- Put together carts of food that went out to people in need.
- Built 'backpacks' of food for children who were identified as food insecure by their school.
- Worked alongside different groups of team members within the organization completing various roles.
- Community involvement.
Camp Counselor
City of Westminster Summer Camp
06.2017 - 08.2018
- Watched, played with, and ensured that children were safe at all times
- Responsible for large groups of children on field trips
- Ensured children enjoyed their time at camp
- Helped resolve any issues children may have had with one another
- Mediation meeting with parents
- Worked one on one with our special needs children
- Mentored camp aides.
Education
Bachelor of Science - Human Services
University of Northern Colorado
Greeley, CO12.2023
Skills
- Community Collaboration
- Case Management
- Ethical Decision Making
- Advocacy
- Conflict and Dispute Resolution
- Crisis Intervention
- Suicide Awareness Certification
- Strong Rapport with Families
References
- Elizabeth Conner, Intake/Visitation Supervisor, Weld County CPS, 719-661-0840, connerde@weld.gov
- Angela Timothy-Felice, Intake Worker, Weld County CPS, 970-324-0665, timotham@weldgov.com
- Sue Williams, Store Manager, Pandora, 720-290-4872, Suwilliams@pandora.net
Timeline
Intake Intern
Department Of Child Welfare
08.2023 - 12.2023
Volunteer
Weld County Food Bank
09.2022 - 11.2022
Sales Associate
Pandora Jewelry
05.2019 - Current
Camp Counselor
City of Westminster Summer Camp
06.2017 - 08.2018
Bachelor of Science - Human Services
University of Northern Colorado
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