Danielle Tuttle
Cortland,NY
Summary
I am an experienced professional looking to utilize my vast experience in a variety of backgrounds for more meaningful work. My Customer Service experience as well as my backgrounds in both healthcare and business management afford me a collection of skills and abilities to do any job I set forth to do.
Overview
17
17
years of professional experience
Work History
Barista/Customer Service
Coffee Mania
Cortland, NY
03.2022 - Current
- I provide the best possible customer service with a smile. I make sure to make a connection with each and every customer no matter if it’s their first time visiting or their four hundredth time.
- Working quickly and efficiently in an extremely fast paced environment with constant changes.
- Making quality items for our customers.
- I am well organized, always willing to learn new things, and constantly searching for development in myself.
Stay at Home Parent
Self
08.2015 - 03.2022
- I decided to stay home after my second child was born.
- I run all the financials for our home and have simultaneously had daycare children as well as my own for many years
- I am organized and detail driven.
Customer Care Supervisor/Manager
Raymour And Flannigan
04.2010 - 08.2015
- I started in the Johnson City store and was promoted and moved to Rochester, NY
- I Managed Customer Service and a team of eight full time and part time employees of two connected stores, a clearance center, and a showroom for R & F
- I proactively solved escalated customer issues, managed all cash flow, and processed credits while simultaneously handling day to day business dealings
- I handled a heavy workload with ease while functioning in a high stress environment
- I am punctual, diligent, and pleasant to work with.
Unit Secretary/nurses aide
UHS
04.2009 - 08.2010
- Also worked for UHS after graduating high school (2006-2007) in the CCU until leaving for Disney internship. Was successfully hired back.
- Prepared and transcribed all doctor to patient orders
- Assisted patients with daily activities such as bathing, walking, etc
- Successfully worked alongside many different people from all walks of life
- Able to communicate effectively and efficiently in intense situations
- Well versed in HIPPA and protecting the privacy of others.
- Phlebotomy experience.
Outdoor Foods/Customer Service
Walt Disney world
07.2007 - 04.2009
- I started as a college program intern and ended up going full time
- This was the opportunity of a lifetime and helped shape my work ethic and the adult that I am today
- I managed the food cart location Promenade
- I handled cash and stock during some of the busiest dates of the year such as New Years Eve
- Team player, hardworking, time management, and flexibility under an always changing environment was necessary.
References
Aimee Spencer- Aimee was an RN at UHS and we often worked together and Nurse and Aide.
- 1 (607) 222-3164
Lexi Caughey- Coworker at Coffee Mania
- 1 (607) 222-3164
Carol Little- Disney World Trainer
- 775-537-5104
Kristin Callendar- Raymour and Flanigan
- (570) 604-2770
Timeline
Barista/Customer Service
Coffee Mania
03.2022 - Current
Stay at Home Parent
Self
08.2015 - 03.2022
Customer Care Supervisor/Manager
Raymour And Flannigan
04.2010 - 08.2015
Unit Secretary/nurses aide
UHS
04.2009 - 08.2010
Outdoor Foods/Customer Service
Walt Disney world
07.2007 - 04.2009