Provide timely processing and deposit of corporate and personal receivable payments with a focus on Client Instructional Guidelines, Risk and Audit Compliance as well as following Standard Operating Procedures while operating on a National Network Platform. Performing under a high speed production environment in which it is necessary to have time management skills, be able to multi task, confidence in problem solving as well as easily follow both verbal and written directions.
Rated at an Exceeds level during 2013 and 2014.
Exceeding all quality and productivity metrics at a rate 130% or higher.
Provide training for new hires as well as cross training for current associates.
Process complex non-routine accounts/transactions while performing investigations and necessary repairs..
Experienced operator of OPEX 50, OPEX 150. And OPEX 7200 high speed processing equipment.
Provide credit card authorization and data entry utilizing Orbital processing platform.
Supports Team Lead function by monitoring work queues, driving production and leading team activities.
Have traveled to Belleville, MI site to support staff during a migration period utilizing my processing, training and leadership experience.
Remittance Processor Specialty Lockbox
JPMorgan Chase
01.2002 - 01.2003
Process contributions for corporate clients.
List an accomplishment here. Begin with an action verb in the past tense. Add detail and result.
Quality control to ensure 100% accuracy.
Prepare document and package work to be sent to the clients.