Danielle Visperas
Sender’s Market Ace Hardware LLC
Valley Springs,CA
5
years of professional experience
Learned quickly and demonstrated strong work ethic to achieve set goals despite challenges faced.,Enjoyed acquiring new knowledge and actively sought clarification when needed.,Maintained meticulous attention to detail, receiving praise from colleagues and supervisors for noticing subtle aspects others overlooked.,Excelled in customer interactions and actively contributed to community service initiatives.,Approached each scenario with empathy and analytical reasoning, balancing emotional understanding with logical solutions.,Went above and beyond to enhance customer experiences, ensuring satisfaction with service provided.
Work History
Sales Associate
2 Years 4 Months- Assisted customers in locating products and provided knowledgeable recommendations.
- Maintained organized displays, ensuring optimal product presentation and stock levels.
- Collaborated with team members to streamline inventory management processes.
- Resolved customer inquiries and complaints effectively to enhance satisfaction.
- Monitored sales trends to identify opportunities for product promotions and displays.
- Participated in regular inventory audits to ensure accurate stock counts and replenishment needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Pet Boarding Facility Worker
11 Months- Maintained cleanliness and sanitation standards throughout facility, ensuring a safe environment for pets and staff.
- Assisted in daily care of animals, including feeding, grooming, and exercising to promote their well-being.
- Operated equipment for facility maintenance, including pressure washers and lawn care tools, enhancing operational efficiency.
- Coordinated with veterinary professionals to ensure timely medical attention for animals in care, improving health outcomes.
- Developed schedules for facility maintenance tasks, optimizing workflow and resource allocation across the team.
- Secured records and storage to comply with filing and indexing procedures.
- Enhanced overall facility aesthetics by maintaining an attractive and welcoming environment for employees, visitors, and clients.
- Actively participated in professional development opportunities to stay abreast of industry trends, technologies, and best practices in facilities management.
- Maintained cleanliness standards throughout the facility by implementing effective cleaning protocols and overseeing custodial staff performance.
Taco Bell Team Member
2 Months- Provided exceptional customer service, resolving issues to ensure satisfaction.
- Operated cash register accurately, processing transactions efficiently during peak hours.
- Maintained cleanliness and organization of dining and kitchen areas to uphold health standards.
- Prepared food items according to company specifications, ensuring quality and taste consistency.
- Collaborated with team members to improve workflow efficiency during busy shifts.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Restaurant Hostess
2 Months- Greeted and seated guests, ensuring a welcoming atmosphere.
- Collaborated with kitchen and waitstaff to ensure timely and accurate food delivery.
- Maintained cleanliness and organization of front-of-house areas to enhance guest experience.
- Resolved guest inquiries and concerns promptly, improving overall satisfaction ratings.
- Developed strategies for managing peak dining hours, reducing wait times for guests.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
High School Diploma
Skills
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Excellent people skills
Reliable and punctual
Goal oriented
Exceptional customer service
Relationship building
Cash register operation
Stocking and receiving
Conflict resolution
Store opening and closing
Adapt to diverse groups
Cleaning techniques
Inventory tracking
Policy and procedure adherence
Merchandise display
Product recommendations
Timeline
Sales Associate
Sender’s Market Ace Hardware LLC
09.2023 - 01.2026Read More
Pet Boarding Facility Worker
Town And Country Pet Resort
09.2022 - 08.2023Read More
Taco Bell Team Member
Taco Bell
04.2022 - 06.2022Read More
Restaurant Hostess
Murphys Historic Hotel & Lodge
06.2021 - 08.2021Read More
Sierra Hills Education Center
High School Diploma
Read More