Danielle Wages
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Forward-thinking Operations Specialist bringing 10.5 years of expertise in Factory for MEI and Nippon Express sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Word and Excel.
Overview
10
10
years of professional experience
Work History
Supervisor
Nippon Express USA
07.2021 - 11.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Team Leader
Midwest Express, Inc.
04.2014 - 07.2021
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Frequently inspected production area to verify proper equipment operation.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Maintained database systems to track and analyze operational data.
Education
No Degree - Medical Assisting
Brown Makie
Findlay, OH02.2009
High School Diploma -
Ben Logan High School
Bellefontaine, OH06.2004
High School Diploma -
Ohio High Point
Bellefontaine, OH06.2004
Skills
- Operations Management
- Strategic Planning
- Data Analytics
- Staff Management
- Inventory Control
- All Softwear Experience
- Process Monitoring and Improvement
- Policy Enforcement
- Training and Mentoring
- Employee Motivation
- Critical Thinking
Timeline
Supervisor
Nippon Express USA
07.2021 - 11.2023
Team Leader
Midwest Express, Inc.
04.2014 - 07.2021
No Degree - Medical Assisting
Brown Makie
High School Diploma -
Ben Logan High School
High School Diploma -
Ohio High Point