Danielle Ward
Millville,NJ
Summary
Detail-oriented and adaptable professional with a diverse background in customer service, quality assurance, and team leadership. Committed to driving client satisfaction and operational excellence through effective collaboration and attention to detail.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Shop From Home/Cashier
ShopRite
Vineland, NJ
04.2025 - 04.2026
- Ensured cleanliness and organization of checkout area to enhance customer experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Residential Cleaning Specialist
Dream Clean
West Berlin, NJ
07.2024 - 01.2025
- Maintained inventory of cleaning supplies, ensuring availability for uninterrupted operations.
- Promoted a healthy atmosphere by using eco-friendly, non-toxic, and hypoallergenic cleaning products.
- Boosted team productivity by assisting coworkers with their assigned tasks when needed.
- Enhanced client satisfaction with meticulous attention to detail in all cleaning tasks.
Warehouse Packer
Durand Glass Manufacturing Co
Millville, NJ
05.2020 - 11.2021
- Tracked production and quality control systems to proactively identify deficiencies.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Residential Cleaning Specilist
Sparkle Clean
Vineland, NJ
02.2020 - 05.2020
- Led cleaning operations, ensuring adherence to safety and cleanliness standards.
- Enhanced client satisfaction with meticulous attention to detail in all cleaning tasks.
- Exceeded client expectations with customized cleaning solutions tailored to individual needs and preferences.
Gas Station Attendant
Go US Gas
Bridgeton, NJ/Vineland, NJ
02.2019 - 08.2019
- Operated fuel dispensing systems to ensure safe and efficient refueling processes.
- Managed cash register transactions, maintaining accuracy in daily sales reporting.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Conducted routine inspections of fuel tanks and equipment for safety compliance.
Commercial Janitorial Cleaning Supervisor
National Facility Maintenance Inc.
Sicklerville, NJ
09.2013 - 01.2016
- Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
- Supervised daily cleaning operations, ensuring adherence to safety and quality standards.
- Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
Pharmaceutical Packaging Technician
Comar
Buena, NJ
09.2015 - 12.2015
- Operated packaging machinery to ensure efficient product throughput and compliance with safety standards.
- Monitored inventory levels of packaging materials, coordinating with supply chain for timely replenishment to avoid delays.
- Reduced downtime by performing regular preventive maintenance on packaging equipment, extending the lifespan of machinery.
- Streamlined workflow by implementing Lean manufacturing techniques, leading to increased productivity and cost savings.
Warehouse Packer
Ardagh Group
Bridgeton, NJ
05.2015 - 08.2015
- Operated packaging machinery to efficiently prepare products for shipment.
- Inspected packaged goods for quality assurance and compliance with safety standards.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Cashier
McDonald's
Vineland, NJ
04.2014 - 10.2014
- Collaborated with management to streamline inventory restocking processes, enhancing workflow efficiency.
- Resolved customer complaints promptly, maintaining high satisfaction levels and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Day Porter- Team Lead
M & M Professional Cleaning Co,
Blackwood, NJ
09.2009 - 11.2012
- Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
- Enhanced customer satisfaction by maintaining a clean and welcoming environment for all building occupants.
- Demonstrated versatility in tasks performed, adapting to various responsibilities as needed within the facility''s operation schedule.
Education
Associate of Arts - Elementary/ Secondary Edu.
Cumberland County College
VinelandHigh School Diploma -
Bridgeton High School
Bridgeton, NJNo Degree - Cosmetology
Empire Beauty School
Philadelphia, PAJob Readiness & Technology Development -
Rowan College
Millville, NJ06-2026
Skills
- Quality Assurance
- Standard Operating Procedures (SOP's)
- Time Management
- Job Cost
- Cash Flow Management
Business Operations & Systems Management
Financial Literacy
- Contract Negotiations
- Customer Service
- Brand Building
- Delegation
- Recruiting & Training
Sales & Client Retention
Team Leadership & Human Resources
Certification
Food Handling & Safety
Temperature Control
Hygiene
Handwashing & Sanitation
Languages
English
Full Professional
Timeline
Shop From Home/Cashier
ShopRite
04.2025 - 04.2026
Residential Cleaning Specialist
Dream Clean
07.2024 - 01.2025
Warehouse Packer
Durand Glass Manufacturing Co
05.2020 - 11.2021
Residential Cleaning Specilist
Sparkle Clean
02.2020 - 05.2020
Gas Station Attendant
Go US Gas
02.2019 - 08.2019
Pharmaceutical Packaging Technician
Comar
09.2015 - 12.2015
Warehouse Packer
Ardagh Group
05.2015 - 08.2015
Cashier
McDonald's
04.2014 - 10.2014
Commercial Janitorial Cleaning Supervisor
National Facility Maintenance Inc.
09.2013 - 01.2016
Day Porter- Team Lead
M & M Professional Cleaning Co,
09.2009 - 11.2012
Associate of Arts - Elementary/ Secondary Edu.
Cumberland County College
High School Diploma -
Bridgeton High School
No Degree - Cosmetology
Empire Beauty School
Job Readiness & Technology Development -
Rowan College