Danielle Weaver
West Palm Beach,FL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Team Leader
New Balance
01.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.Informed customers about special promotions and provided detailed information for various products.
- Provided training and support to new associates to help provide high-quality customer service.
- Educated customers about billing, payment processing and support policies and procedures.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased sales by offering advice on purchases and promoting additional products.
Front End Supervisor
Ross Dress For Less
03.2017 - 03.2024
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
- Submitted reports to senior management to aid in business decision-making and planning.
- Maintained transaction security by verifying payment cards against identification.
- Used POS system to process sales, returns, online orders, and gift card activations.
Team Member
Whole Food Market
11.2020 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted customers in selecting merchandise best suited to needs.
- Assisted with inventory counts and stocking of merchandise.
Senior Retail Sales Associate
Lacoste
11.2020 - 06.2022
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
Education
Bachelor Of Arts - Photography
Barry University
Miami, FL05.2020
AA - General Studies
Palm Beach State
Lake Worth, FL05.2017
Skills
- Sales
- Invoicing
- Shipping and Receiving
- Visual Displays
- Store Merchandising
- Customer Complaint Resolution
- New Product Information
- Cash Handling
- Guest Services
- Sales Goals
Timeline
Team Leader
New Balance
01.2023 - Current
Team Member
Whole Food Market
11.2020 - 06.2022
Senior Retail Sales Associate
Lacoste
11.2020 - 06.2022
Front End Supervisor
Ross Dress For Less
03.2017 - 03.2024
Bachelor Of Arts - Photography
Barry University
AA - General Studies
Palm Beach State
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