Danielle Webb
Deerfield Beach
Summary
Thrived in fast-paced logistics environment, mastering coordination and inventory management. Developed effective problem-solving and team leadership skills essential for smooth operation. Seeking to bring these transferrable skills to new field, enhancing operational efficiency and team collaboration.
Hardworking Shipping Associate accustomed to lifting 50+ pounds repetitively. Possesses basic math skills and punctual nature. Works well in team environments.
Energetic and dependable with strong aptitude for logistics and organization. Proficient in inventory management and shipment coordination, ensuring timely and accurate deliveries. Capable of driving efficiency and maintaining high standards of accuracy in all shipping and receiving operations.
Overview
10
10
years of professional experience
Work History
Shipping and Receiving Lead
Fanatics Warehouse
09.2022 - 02.2024
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Pulled, verified, and packaged items for shipment.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
Customer Service Rep Verification Specialist
National Health
06.2020 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Housekeeper/Food Service Worker
LaQuinta Inn & Suits
04.2018 - 07.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Receptionist
Salvage Tax and Finance
08.2016 - 04.2018
- Store copies of completed returns and related documents
- Handle incoming and outgoing calls
- Reduce errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents
- Organizational skills
Fronter
TeleHealth Hub
02.2015 - 06.2016
- Participate in on call duties defined by the on call policy
- Brief clients on the policy they are requesting
- Discuss different financing options to fit their budget
- Provide pertinent information regarding their coverage
Server/Preparer
Uno's Chicago Grill
03.2014 - 05.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
North Side High
Warner Robins, GA05-2005
Skills
- Warehouse safety
- Labeling accuracy
- Shipping procedures
- Critical thinking
- Basic repairs
- Materials handling
- Quality control
- Customer service
- Teamwork
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking Abilities
- Reliability
- Adaptability and flexibility
- Organizational skills
Timeline
Shipping and Receiving Lead
Fanatics Warehouse
09.2022 - 02.2024
Customer Service Rep Verification Specialist
National Health
06.2020 - 01.2022
Housekeeper/Food Service Worker
LaQuinta Inn & Suits
04.2018 - 07.2020
Receptionist
Salvage Tax and Finance
08.2016 - 04.2018
Fronter
TeleHealth Hub
02.2015 - 06.2016
Server/Preparer
Uno's Chicago Grill
03.2014 - 05.2016
North Side High
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