Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Zest Kitchen & Bar
04.2025 - 08.2025
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Intern for Assistant Public Defender
Public Defender's Office
04.2025 - 08.2025
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Sorted and organized files, spreadsheets, and reports.
Restaurant Hostess
Fin And Flame Formally Known As Palm City Grill
07.2021 - 01.2025
Greeted guests upon arrival, presented menus and announced name of server.
Seated guests, accounting for special requests and available seating.
Pre-planned seating arrangements for large groups and reservations.
Maintained orderly flow of guests from reception area into dining room and informed customers of wait times.
Observed dining room to monitor guest satisfaction and provided assistance when needed.
Answered phone calls, took messages and confirmed reservations.
Accommodated guests' special seating requests and needs, including extra chairs, wheelchair accessibility and high chairs.
Education
B.A. - Criminal Justice
Florida Atlantic University
Boca Raton, FL
06.2027
High School Diploma - undefined
Martin County High School
Stuart, FL
04.2023
Skills
Vat Online- Crimes-Human trafficking
Polaris's Human Trafficking 101 training
Team building
Strong work ethic
Problem-solving abilities
Conflict resolution
Personable and friendly
Professional appearance
Memory retention
Reliable and responsible
Adaptable and flexible
High energy and stamina
Accomplishments
Completed the criminal justice program at Martin County High School
Currently involved in the Criminal Justice Association at Florida Atlantic University