Accomplished School Food Service Manager with a proven track record at NYC DOE, enhancing operational efficiency and reducing waste through effective cost control and inventory management. Knowledgeable in food safety and sanitation protocols.
Overview
11
11
years of professional experience
Work History
School Food Service Manager
NYC Dept of Education
09.2016 - Current
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Tracked food production levels, meal counts, and supply costs.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Oversaw training of more than 20 team members.
Reviewed and approved employee schedules and timesheets.
Purchased food and cultivated strong vendor relationships.
Implemented effective inventory control systems to reduce food spoilage and waste.
Shift Lead Manager
Manhattan College
09.2013 - 06.2016
Set overall vision and provided team leadership.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
Supervised employees and oversaw quality compliance with company standards for food and services.
Coached crew members to optimize performance and motivate toward more efficient work.
Tracked receipts, employee hours, and inventory movements.
Excelled in every store position and regularly backed up front-line staff.
Education
Associate of Applied Science - Hospitality Management
Monroe College
The Bronx, NY
06.2016
Skills
Production records
Team Development
Portion Control
Purchasing
Cost Control
Waste Reduction
Customer Service
Food presentation
Nutrition knowledge
Timeline
School Food Service Manager
NYC Dept of Education
09.2016 - Current
Shift Lead Manager
Manhattan College
09.2013 - 06.2016
Associate of Applied Science - Hospitality Management
Monroe College
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