Danielle Williams
Spokane Valley,WA
Summary
Enthusiastic and reliable individual with professional experience in front desk and office administration, and with professional and volunteer experience in school districts. Dedicated to administrative and academic support while meeting diverse learning needs. Demonstrates patience, attention to detail, and adaptability in creating positive, organized settings that promote each student's success.
Overview
2
2
Languages
5
5
Certifications
2027
2027
years of professional experience
Work History
Desk Assistant
Washington State University
Pullman, Washington
08.2025 - Current
- Assisted students with inquiries at the front desk.
- Provided information about campus resources and services.
- Coordinated mail distribution and package deliveries effectively.
- Answered, screened and forwarded calls with efficiency and accuracy.
Sales Associate
Coach Outlet
Auburn, Washington
06.2025 - Current
- Assisted customers with product selection and personalized shopping experiences.
- Managed inventory levels to ensure product availability and organization.
- Provided excellent customer service during high-traffic sales events and promotions.
- Resolved customer inquiries and concerns promptly and professionally.
Volunteer
Auburn School District
Auburn, Washington
2018 - Current
- Worked one-on-one with students in grades K-12.
- Supported teachers by preparing classroom materials and organizing resources.
- Offered support and encouragement to students in their academic and personal development.
- Supported students with special needs during classroom activities.
- Maintained a safe and welcoming environment for all students.
- Assisted with school spirit events.
Brand Ambassador
American Eagle Outfitters, Inc
Auburn, WA
06.2024 - 06.2025
Brand Representative
Abercrombie & Fitch
Tukwila, Washington
06.2023 - 01.2024
Swim Instructor
Auburn School District
Auburn, Washington
06.2021 - 06.2023
- Developed engaging lesson strategies that catered to diverse skill levels and learning styles.
- Provided swimming instruction to individuals and groups of all ages.
- Built and established lasting relationships using encouragement and personal support.
Lifeguard
Auburn School District
Auburn, Washington
06.2021 - 06.2023
- Enforced facility rules and regulations to promote a safe environment.
- Provided assistance to swimmers of varying skill levels.
- Conducted regular swim tests and safety drills for patrons.
Education
Bachelor of Arts - Literary Studies (Minor, Humanities)
Washington State University
Pullman, WA05-2026
Skills
- Academic support
- FERPA Compliance
- Database Management
- Customer Service
- Student engagement
- Staff Coordination
- Call System Management
- Special education
- Classroom organization
- Classroom supervision
- Problem solving
- Patience and tact
- Attention to detail
Accomplishments
Team Captain (AMHS Swim Team, x2)
Languages
English
Native/ Bilingual
Spanish
Elementary
Certification
Microsoft Excel Certification, Issued 2022
Timeline
Desk Assistant
Washington State University
08.2025 - Current
Sales Associate
Coach Outlet
06.2025 - Current
Brand Ambassador
American Eagle Outfitters, Inc
06.2024 - 06.2025
Brand Representative
Abercrombie & Fitch
06.2023 - 01.2024
Swim Instructor
Auburn School District
06.2021 - 06.2023
Lifeguard
Auburn School District
06.2021 - 06.2023
Volunteer
Auburn School District
2018 - Current
Bachelor of Arts - Literary Studies (Minor, Humanities)
Washington State University