Summary
Work History
Education
Skills
Timeline
Generic

Dawit Gebremariam

Mankato,MN

Summary

As a proactive desk assistant, cashier and security communication dispatcher, I am highly reliable and have a sharp attention to detail. I am well-versed in the use of office equipment and am committed to providing exceptional customer service. I excel in working with people during dangerous and life-threatening situations, and have a proven record of success in emergency dispatching procedures. In addition, I am an ambitious student peer mentor who is passionate about helping others achieve their personal and academic goals. I am skilled in counseling, student advocacy, and preventive education, and I approach these activities with care and sensitivity. With my abilities to handle issues involving cultural and socioeconomic differences, I am confident that I can provide the support needed to help individuals succeed.

Work History

Desk Assistant

Minnesota State University, Mankato
Mankato, MN
01.2024 - Current
  • Recorded accurate information from customers into computer databases.
  • Responded quickly to questions and inquiries via phone and email.
  • Tracked inventory levels of office supplies and ordered new items when necessary.

Communications Dispatcher

Minnesota State University, Mankato
Mankato, MN
12.2023 - Current
  • Managed multiple tasks simultaneously while remaining calm under pressure.
  • Provided support services such as warrant checks and background searches for officers in the field upon request.
  • Created daily shift logs detailing all activities performed throughout a shift.
  • Adhered to strict confidentiality protocols when handling sensitive material or privileged information.
  • Dispatched units to a variety of locations based on priority levels and available resources.

Student Peer Mentor

Minnesota State University, Mankato
Mankato, MN
01.2024 - 01.2024
  • I helped new international students with their registration process, providing guidance and support. I assisted them in navigating through the campus facilities and also gave them advice on various campus opportunities that could help enrich their academic and social life. Additionally, I administered placement tests to ensure that each student was placed in the correct classes based on their academic abilities and skills.

Education

Bachelor of Science - Computer Science, Mathematics And Graphic Design

Minnesota State University - Mankato
Mankato, MN
05-2027

High School Diploma -

Gibson School System
Addis Ababa, Ethiopia
06-2023

Skills

  • Presentation Preparation
  • Maintaining Records
  • Computer Skills
  • Peer Counseling
  • Academic Support
  • Customer Servce
  • Spreadsheet Management
  • Proficient skills in Python and JavaScript
  • Database Maintenance

Timeline

Desk Assistant

Minnesota State University, Mankato
01.2024 - Current

Student Peer Mentor

Minnesota State University, Mankato
01.2024 - 01.2024

Communications Dispatcher

Minnesota State University, Mankato
12.2023 - Current

Bachelor of Science - Computer Science, Mathematics And Graphic Design

Minnesota State University - Mankato

High School Diploma -

Gibson School System
Dawit Gebremariam