Dedicated and experienced Human Resources Specialist with over 10 years experience in customer service and supervising. Overall familiarity and experience using Microsoft Office to include MS Word, PowerPoint, and Excel. Filing and Records management. Ability to work with little or no supervision. Equally capable of working alone or as a member of a team, and comfortable exercising initiative and problem solving.
Overview
14
14
years of professional experience
Work History
Night Shelf Stocker
Walmart
St. George, Utah
01.2022 - 08.2022
Stock products on shelves in a timely manner
Greet customers and answer their questions
Ensure all aisles are neat and area is clean
Sort products in the backroom.
Executive Administrative Assistant
U.S. Army
Honolulu, Hawaii
03.2017 - 12.2018
Promoted team productivity by keeping supplies organized and well-stocked
Responded to emails and other correspondence to facilitate communication and enhance business processes
Carefully transcribed phone messages and relayed to appropriate personnel
Handled all scheduling for director's calendar and prepared meeting agenda and materials
Created appropriate documentation for members of board and senior leadership before meetings
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
Allocated executive tasks and managed complex calendars and administrative functions.
Assistant Operations Team Leader
U.S. Army
Colorado Springs, Colorado
03.2015 - 03.2017
Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration
Responsible for all administrative actions of 489 Soldiers
Delegated daily tasks to employees, streamlining daily progress and efficiency
Digital Training Management System Manager
Created SOP's enabling our Unit to receive commendable rating of company operations during IG inspection
Maintained cleanliness and organization of overall workspace, working closely with employees to systemize tasks
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues
Managed all aspects of training, planning and supervision of all logistical support activities.
Human Resources Specialist
U.S. Army
El Paso, Texas
02.2009 - 03.2015
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
Prepared and maintained personnel records
Prepared and reviewed personnel casualty documents
Monitored suspense Actions
Transferred records
Processed personnel for separation and retirement
Oversaw and managed onboarding processes and programs for successful integration of new, transferred or promoted employees
Prepared and monitored requests for promotions, and arranged and conducted award ceremonies
Evaluated personnel qualifications for special assignments
Prepared and processed requests for transfers
Developed and administered employment policies to guarantee consistent, fair and legal treatment of employees
Improved customer service rankings by quickly resolving issues to improve overall satisfaction
Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Pashto Linguist
U.S. Army
Afghanistan
04.2012 - 11.2013
Provided verbal summaries of non-English documents for immediate use
Applied cultural understanding to discern specific meanings beyond literal written words
Attended training programs to improve professional knowledge and interpretation skills
Worked with local law enforcement agents to conduct multiple security checks and screening.