Danielle Wolf
South Jordan
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level church position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
Work History
Member Engagement Specialist
City and County Credit Union
06.2021 - 11.2022
- Enhanced member satisfaction by addressing concerns promptly and providing personalized solutions.
- Served as a knowledgeable resource for members seeking information about benefits, services, or opportunities within the organization.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Assisted customers with setting up or closing accounts and signing up for new services which matched their specific needs.
- Opened, closed, and updated accounts for customers.
- Balanced teller drawers and ATM cash.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud
- Maintained friendly and professional customer interactions.
- Executed wire transfers, stop payments and account transfers.
- Processed applications for new accounts.
- Counted, verified and handled bank deposits and armored car transactions.
Bank Teller
Wings Financial Credit Union
08.2020 - 06.2021
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
Bank Teller
Wells Fargo
03.2016 - 06.2017
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Promoted products or services to each customer to consistently achieve sales targets.
- Checked amount details and fraud markers for transaction papers such as checks and money orders.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Counted and packaged currency and coins.
- Removed mutilated currency from circulation.
- Sold and cross-sold bank products to new and existing customers.
- Logged cashier's checks and other transactions to maintain accuracy of account records.
Prestige Beauty Advisor
Ulta Beauty
08.2017 - 07.2018
- Processed payments by entering sales in register.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Opened new product boxes and stocked items in displays.
- Taught customers how to apply makeup and recommended optimal products.
- Kept counters and work spaces clean and neat.
- Completed timely and accurate resets based on seasonal demands and special promotional requirements.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Hunter High School
West Valley City, UT06.2014
Skills
- Relationship building and management
- Sales expertise
- Exceptional Customer Service
- Compliance, Banking Laws and Regulations
- Exceptional communication
- Teamwork and collaboration
- Multitasking Abilities
- Self motivation
- Goal setting
- Professionalism
- Interpersonal communication
Timeline
Member Engagement Specialist
City and County Credit Union
06.2021 - 11.2022
Bank Teller
Wings Financial Credit Union
08.2020 - 06.2021
Prestige Beauty Advisor
Ulta Beauty
08.2017 - 07.2018
Bank Teller
Wells Fargo
03.2016 - 06.2017
Hunter High School
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