Open To Work
Danielle Evans
Olympia Gymnastics & Tumbling
Katy,TX
Work Preference
Desired Job Title
ManagerOperations ManagerPeople Operations ManagerPeople Development Manager
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
Katy, TXHouston, TX
Open to relocation:
Yes
Important To Me
Career advancementCompany Culture
8
Years of experience
As a dedicated and results-driven operations and people leader with experience managing high-volume programs. I am committed to developing teams, and supporting organizational growth with a hands-on leadership style focused on accountability, operational efficiency, employee development, and exceptional customer experiences. Authorized to work in the US for any employer
Work History
2 Years 3 Months
07.2024 - Current
2 Years 3 Months
Assistant Manager
Olympia Gymnastics & Tumbling | Missouri City, TX
07.2024 - Current
- Grew the Elite program, contributing to a 2X increase in program enrollment since assuming leadership.
- Contributed 10% continued organizational growth upon joining the leadership team.
- Created and implemented SOPs for staff training, onboarding, scheduling, and workforce planning, improving operational consistency and aligning talent with business needs.
- End-to-end recruiting, onboarding, and training employees, and developing staff to ensure consistent development across programs. Managed each new hire's transition from applicant to program placement.
- Managed parent questions and concerns, while maintaining customer satisfaction with organizational policies and program standards.
1 Year
09.2023 - 09.2024
1 Year
Assistant Manager
The Vitamin Shoppe | Houston, TX
09.2023 - 09.2024
- Supported daily store operations across staffing, sales, inventory management, customer experience, and team performance.
- Trained and coached employees to meet organizational standards, strengthen product knowledge, and deliver consistent customer experiences.
- Supported sales and performance goals while maintaining an organized, efficient, and customer-focused retail environment.
- Built customer relationships through personalized service and solution-based recommendations.
1 Year 7 Months
01.2022 - 08.2023
1 Year 7 Months
Activities Coordinator
Woodlands Elite Cheer Co. | Katy, TX
01.2022 - 08.2023
- Managed front-office operations for a high-volume youth athletics facility, serving as a primary point of contact for families and customers.
- Managed customer accounts, incoming communications, scheduling, registrations, and day-to-day administrative needs.
- Built and maintained strong family relationships through responsive communication, problem resolution, and personalized customer service.
- Coordinated across customers, coaches, and facility leadership to maintain efficient scheduling and program operations.
1 Year 10 Months
08.2018 - 06.2020
1 Year 10 Months
Gymnastics Director
Olympia Gymnastics & Tumbling | Missouri City, TX
08.2018 - 06.2020
- Managed day-to-day gymnastics programming during a period of significant organizational expansion, with overall enrollment growing from approximately 300 to 1,300 students during tenure.
- Developed weekly lesson plans and coordinated daily coaching assignments to maintain program structure and class coverage.
- Maintained direct relationships with families, addressing questions, concerns, athlete progress, and program needs.
- Followed up with prospective customers, maintained relationships with interested families, and supported program enrollment through direct sales and customer engagement.
- Provided hands-on coaching and program leadership while adapting operations to support the needs of a rapidly growing organization.
Education
College Coursework
Wharton County Junior College | Sugar Land, TX | 01-2017
Skills
Time management
Staff training and development
Process improvement strategies
Goal setting
Conflict resolution
Sales strategies
Timeline
Assistant Manager
Olympia Gymnastics & Tumbling
07.2024 - CurrentRead more
Assistant Manager
The Vitamin Shoppe
09.2023 - 09.2024Read more
Activities Coordinator
Woodlands Elite Cheer Co.
01.2022 - 08.2023Read more
Gymnastics Director
Olympia Gymnastics & Tumbling
08.2018 - 06.2020Read more
Wharton County Junior College - College Coursework,
Read more