DANIELLE FLORES
Severn,MD
Summary
Led HR initiatives by overseeing labor law compliance, employee relations, and performance management strategies. Championed leave of absence and ADA accommodations to enhance employee satisfaction. Exhibited exceptional organizational and time management skills to prioritize and execute tasks effectively. Navigated EEOC and compliance statutes to mitigate risks. Directed payroll administration for a workforce of 200 employees, ensuring accuracy and efficiency. Streamlined record reviews and payment processing to uphold financial integrity.
Overview
22
22
years of professional experience
Work History
Manager
Regal Cinemas
11.2004 - Current
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Ensured compliance with all company policies, local regulations, and health codes to maintain a safe working environment for all employees.
Brand Associate
Old Navy
04.2011 - Current
- Successfully resolved payment discrepancies through diligent research and clear communication with customers or financial institutions as needed.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Supported overall store operations, including opening and closing procedures, cash handling, and maintaining store policies adherence.
Beauty Advisor
Victoria's Secret & PINK
04.2007 - 01.2010
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Education
Bachelor of Science - Human Resources Management
University of Phoenix
Phoenix, AZ06.2026
Skills
- Business administration
- Payroll policies and procedures
- Cost-Reduction Strategies
- Records management
- Risk management
- Performance management
Accomplishments
Dean’s List(2025)
Timeline
Brand Associate
Old Navy
04.2011 - Current
Beauty Advisor
Victoria's Secret & PINK
04.2007 - 01.2010
Manager
Regal Cinemas
11.2004 - Current
Bachelor of Science - Human Resources Management
University of Phoenix