DANIELLE NICOLE HARVIN
Owings Mills,MD
Summary
Dedicated professional and team player with 20+ years of administrative, records management, customer service, operation security, and quality control/assurance experience.
Solid work ethic, able to work individually and in a team setting with minimal supervision.
Astute individual offering positivity and relative ease in tackling administrative tasks and assisting with special projects
U.S. Citizen, Retired Armed Forces member, clean background.
Overview
18
18
years of professional experience
Work History
Document Control Coordinator
Parsons Government Services
Arlington , Virginia
01.2020 - Current
- Follow regulatory compliance requirements in accordance with government and clients’ directives
- Scan, file and transmit various documents and adhered to digital filing procedures
- Maintain document archive and file server of approved documents and drawings to provide easy traceability and retrievability
- Perform document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage
- Retrieve documentation/drawings for FOIA requests
Project Support Coordinator
Parsons Government Services
Richmond , Kentucky
02.2018 - 01.2020
- Assists with in-processing and out-processing of personnel through Onboard/Offboard system
- Streamline HR efficiencies, coordinated new hire orientations and provided onboarding and training for 200+ new employees
- Safeguard employees' personal identifiable information with strict confidence
- Maintain office calendars, to include scheduling meetings and appointments
- Utilize SHAREPOINT to manage administrative requirements, reporting and suspense dates
- Complete expense reports using Deltek Costpoint for all employees
Receptionist
H&R Block
Richmond , Kentucky
01.2018 - 01.2018
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance
- Manage over 30 calls per day, answering inquiries and/or transferring to tax preparers
- Confirm appointments, communicate with clients, and update client records.
- Accept and process payments for services rendered
- Prepare and maintain tax records for all clients
Shift Clerk
Parsons Government Services
Richmond , Kentucky
04.2016 - 01.2018
- Scribe timeline of events for the Operations Control Center during emergency operation contingencies
- Review outgoing work packages for quality assurance
- Provide quality clerical support through data entry, document management, and email correspondence
Office Manager/ Bonding Agent
Brunswick Bail Bonding Service LLC
Brunswick , Georgia
02.2009 - 01.2016
- Interview potential clients; assessed reliability of Co Signer
- Process payments from defendants/indemnitor to secure bonds
- File paperwork and paid bonds to court, providing prompt jail release for defendants
- Attend court to confirm attendance of each defendant at scheduled times
- Maintain office files and records, conducted monthly audits
Human Resources Sergeant
Maryland Army National Guard
Reisterstown , Maryland
05.2003 - 08.2008
- Supervise six full-time employees, conduct training, personnel evaluations, and counseling sessions
- Prepare reports, compile numerical and statistical data for Personnel Manager, enforce policies, procedures, and regulations
- Review and complete line of duty cases, awards, and certificates for soldiers
- Answer phones, maintain spreadsheets, and manage sensitive medical and personnel information
Education
Some College (No Degree) - Communication Studies
Eastern Kentucky University
Richmond, KYHigh School Diploma -
Mergenthaler Vocational Technical High School
Baltimore, Maryland06.1990
Skills
- Adobe Acrobat
- SharePoint
- Critical Thinking
- Records Management
- Regulatory Compliance
- Type 55 wpm
- Confidential Document Control
- Managing Documents
- Workflow Processes
- Filing Procedures
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Document Control Coordinator
Parsons Government Services
01.2020 - Current
Project Support Coordinator
Parsons Government Services
02.2018 - 01.2020
Receptionist
H&R Block
01.2018 - 01.2018
Shift Clerk
Parsons Government Services
04.2016 - 01.2018
Office Manager/ Bonding Agent
Brunswick Bail Bonding Service LLC
02.2009 - 01.2016
Human Resources Sergeant
Maryland Army National Guard
05.2003 - 08.2008
Some College (No Degree) - Communication Studies
Eastern Kentucky University
High School Diploma -
Mergenthaler Vocational Technical High School
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