Summary
Overview
Work History
Education
Skills
Certification
Organizations
Volunteer Experience
References
Timeline
Generic

Danielle "Nikki" Phelps

Raleigh,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender/ Waitress

RDU Golf and Travel
09.2017 - 06.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues

Personal Assistant, Nanny, and Home Tutor

DNICOLE LLC
08.2016 - 03.2023
  • Enhanced executive’s productivity by managing schedules, organizing meetings, and overseeing correspondence
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations
  • Coordinated events and functions with attention to detail ensuring successful execution
  • Enhanced children’s emotional well-being by providing attentive care and nurturing relationships
  • Managed children’s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.

EMT B- Volunteer

Salem Rescue Squad
02.2018 - 03.2019
  • Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations
  • Enhanced team performance by collaborating with paramedics, nurses, and physicians during high-pressure situations
  • Boosted patient satisfaction through compassionate communication and empathetic care during crises
  • Ensured timely decision-making under pressure during challenging rescue operations.

Sales and Marketing Intern

Hypergen Inc
05.2017 - 08.2017
  • Increased sales leads by developing and implementing targeted marketing campaigns
  • Assisted in the planning and execution of promotional events, resulting in increased brand awareness
  • Strengthened client relationships through regular communication and follow-ups, leading to repeat business
  • Managed multiple projects simultaneously, ensuring timely completion while maintaining high-quality standards.

Education

Bachelor of Science - Psychology, Neuroscience and Child Development

Roanoke College
Salem, VA
05.2019

Skills

  • Customer service expertise
  • Marketing and sales experience
  • Teamwork and professionalism
  • Highly reliable

Certification

  • NC Alcohol Server/Seller Certificate
  • Certified Research Assistant
  • CPR- BLS
  • TIMS
  • HazMat Awareness
  • Advanced Medical Life Support
  • Vehicle Extrication

Organizations

  • National Society of Leadership and Success
  • National Association of Emergency Medical Technicians

Volunteer Experience

  • R House
  • National Red Ribbon Campaign
  • Special Olympics
  • Susan G. Komen for the Cure
  • Roanoke Valley Drop-In Center
  • Girls on the Run
  • Salem Rescue Squad Community Events

References

Available Upon Request

Timeline

EMT B- Volunteer

Salem Rescue Squad
02.2018 - 03.2019

Bartender/ Waitress

RDU Golf and Travel
09.2017 - 06.2025

Sales and Marketing Intern

Hypergen Inc
05.2017 - 08.2017

Personal Assistant, Nanny, and Home Tutor

DNICOLE LLC
08.2016 - 03.2023

Bachelor of Science - Psychology, Neuroscience and Child Development

Roanoke College

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