Danielle S. Jones

• Supports the business analytics and strategy for clinical products and services for HIV treatment and prevention, Gastroenterology and Pulmonary.
• Performs independent analysis to assist with P & L oversight and strategy development using Teradata and SAS.
• Assists Director and Senior Director with Special Projects and Presentations as needed.
• Assists Director with developing disease state training materials and Specialized pharmacy network calls.
• Assists Director in evaluating strengths and weaknesses of interview candidates through effective screening processes.
• Plans, executes and controls assigned disease state and advocacy projects, ensuring work performed complies with contractual requirements.
• Works with external partners on strategic initiatives including awareness days and testing events such as National HIV Testing Day.
• Establish rapport and engage with Advocacy Partners and C-Suite Executives of community based non-profit organizations to build lasting professional relationships, and drive improvements in community health.
• Completes multiple tasks simultaneously to optimize project completion.
• Continually improves knowledge, skills and performance based on feedback and self-identified professional developmental needs.
• Collaborates with product development team to effectively modernize and update promotions.
• Develops team communications and information for meetings.

• Oversaw 340B Analyst's workflow to ensure client relationships and deliverables were being maintained satisfactorily.
• Responsible for coaching/developing 340B Analysts and Coordinators in the resolution of escalated client operational issues and production system operational ticket issues.
• Monitored and reviewed operational workflows for HRSA compliance, data accuracy, and overall efficiency.
• Analyzed and communicated business results and trends that relate to client program performance, formulary, and fee structure management.
• Developed and fostered working relationships with internal, and external counterparts to facilitate exchanges of information.
• Generated reports of findings to help management with making key decisions.
• Responsible for all activities related to inventory replenishment and reconciliation, client program support, analytics, and reporting for 25 clients.
• Utilized Microsoft Excel extensively for macros, spreadsheets, and data models.
• Designed plans to improve operations and suggested changes to systems for overall organization.

• Operated cross-functionally as an Implementation Analyst and Program Analyst, which incorporated multiple functional roles.
• Assisted in development, facilitation, and execution of new client implementations.
• Utilized program reporting to detail volume, profitability, pricing, and other reporting metrics as needed.
• Operated as the single point of contact for 80 clients and owned the end-to-end resolution for any inquiries.
• Facilitated the 340b contracted pharmacy relationship for qualified covered entities and their patients.
• Collaborated with Sales to provide programs and services customized to client's needs.
• Developed and fostered solid working relationships, with various internal and external stakeholders.
• Analyzed prescription data, utilization, and prescriber information via Tableau.
• Developed a thorough understanding of the 340B program and consistently strived to improve the overall efficiency and marketability of the 340B program.
• Assisted in team member training, documentation, and development of Standard Operating Procedures.
• Continuously built knowledge of the healthcare and pharmacy services industry, to identify ways to improve the 340b program.
• Experience managing projects that span multiple phases.

• Organized and managed program development from conception through successful execution.
• Managed daily monitoring and operation of the 340B program.
• Served as an internal and external liaison for all 340B related matters.
• Ensured policies and procedures were developed, implemented, and maintained according to 340B federal guidelines.
• Maintained up to date knowledge of the 340B Specialty Pharmacy program and provided ongoing training and education of pharmacy staff.
• Regularly maintained self-audits in efforts to ensure compliance.
• Monitored 340B reports and purchasing records to ensure accuracy and federal compliance.
• Maintained hospital split billing software programs and continuously managed and tracked 340B inventory dispenses and replenishment.
• Coordinated meetings for specific internal, external, and collaborative projects.
• Developed team communications and information regarding the 340B program.
• Provided exceptional customer service to both internal and external customers.
• Analyzed contract documents to identify ambiguity and conflicts between documents and MediTech EMR specifications.
• Managed and monitored external vendor relationships by conducting ad-hoc audits.
• Drove operational improvements that resulted in savings and improved profit margins.
• Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
• Designed program implementation and maintenance plan.

Attained promotional advancement from earlier positions

• Provided exceptional customer service to both internal and external customers.
• Responsible for all activities related to inventory replenishment and reconciliation, client program support, analytics, reporting, and working with stakeholders to optimize operations.
• Day to day reduction of program liabilities; includes, but not limited to resolving problems with inventory replenishment/ ordering issues, and root cause analysis.
• Worked cross-functionally to interpret account records and performed accounting corrections to ensure record accuracy.
• Analyzed daily balances and facilitated monthly closing procedures.
• Utilized and optimized program reporting; detailing volume, profitability, pricing, and other reporting metrics as needed.
• Created and maintained reports to track and analyze dispensed data, ordered data, outstanding liability by client, and unreplenishable goods.
• Assisted with team member training, documentation, and development of Standard Operating Procedures.
• Worked cross-functionally with other corporate departments, and field leadership, to solve all pharmacy related issues.
• Analyzed client specific program data to provide input for key decision making and strategic planning.
• Helped solve diverse program problems with in-depth analysis.
• Validated results and performed quality assurance to assess accuracy of data.
• Researched and recommended process improvements designed to mitigate operational and financial risk.
• Coordinated with IT as a subject matter expert to design, test, and implement system enhancements to improve efficiency and meet new business requirements.
• Stayed current with latest changes to applicable regulatory standards and company procedures.
• Reviewed audit and monitoring reports related to pharmacy dispenses and client purchasing activities.
• Used various data streams to handle and resolve queued system ordered and invoiced exceptions.
• Coordinated with Wholesalers to determine product availability.
• Involved in identifying and testing new system functionality to ensure information is utilized accordingly, to provide the best impact to clients.
• Coordinated with wholesalers to implement new 340B client accounts, and optimize existing 340B client accounts; in efforts to maximize profitability.
• Managed and loaded client price files, with a 10% decrease in average load time
• Early positions: Student Intern, Pharmacy Technician, Sr. Certified Pharmacy Technician, 340B Coordinator and 340B Sr. Coordinator 06/2009 - 11/2018

• Dispensed and delivered medication requests for inpatient Unit Dose Pyxis Med Stations.
• Made regularly scheduled rounds to deliver medication orders/supplies and deliver or exchange patient's medications.
• Prepackaged quantities of tablets, capsules, and liquids under the supervision of a registered pharmacist.
• Prepared, maintained, and delivered injections and I.V. mini bags as directed and according to policy.
• Refilled and monitored medication stock in Emergency Stock and Supply Cart.
• Counted, measured, and compounded medications following standard procedures.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.