Daniellia Treasure
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Call Center Representative
Daily Dot Art
01.2024 - Current
- Streamlined call center operations by implementing effective communication strategies.
- Enhanced customer satisfaction by implementing efficient call center operations strategies.
- Managed high-volume call center operations, ensuring timely assistance to consumers.
Receptionist
Dermatology Group
02.2022 - 12.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Administrative Clerk
Faith Christian Academy
12.2019 - 08.2021
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files.
- Created and updated records and files to maintain document compliance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Arranged meetings and appointments and updated records to assist management.
School Assistant
Our Lady Of Grace
09.2017 - 06.2019
- Assisted with
- Assisted in the supervision of outdoor playtime activities while ensuring safety protocols were followed at all times by both staff members and participants alike.
- Assisted with homework completion, ensuring that each student understood the material before moving on to new concepts.
- Managed daily attendance records and communicated any concerns or updates to parents or guardians promptly.
Education
Associate - Liberal Arts And Sciences
Stella And Charles Guttman Community College of The City University of New York, The
New York, NY06.2024
Skills
- Verbal and written communication
- Resolving issues
- Product Knowledge
- Data Entry
Timeline
Call Center Representative
Daily Dot Art
01.2024 - Current
Receptionist
Dermatology Group
02.2022 - 12.2023
Administrative Clerk
Faith Christian Academy
12.2019 - 08.2021
School Assistant
Our Lady Of Grace
09.2017 - 06.2019
Associate - Liberal Arts And Sciences
Stella And Charles Guttman Community College of The City University of New York, The
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