Daniel Miller
Eads Roofing
Columbus,IN
16
years of professional experience
Results-driven Quality Control Manager with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in implementing quality processes and conducting thorough inspections to minimize errors and maximize compliance.
Work History
Quality Control Manager
1 Year 11 Months- Developed and implemented quality control procedures for roofing materials and installations.
- Conducted regular inspections to ensure compliance with industry standards and safety regulations.
- Trained staff on quality assurance protocols and best practices for material handling.
- Analyzed defects and non-conformance reports to identify trends and initiate corrective actions.
- Collaborated with production teams to enhance quality processes and reduce waste.
- Spearheaded initiatives to improve product reliability, resulting in enhanced customer satisfaction.
- Led cross-functional teams in root cause analysis to address recurring quality issues effectively.
- Established performance metrics to monitor quality improvement initiatives across operations.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
- Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
- Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Enhanced product quality by implementing rigorous inspection procedures and standardized testing protocols.
- Implemented data-driven decision-making strategies, enabling more accurate identification of trends and areas for improvement.
- Managed supplier relationships to ensure high-quality raw materials were consistently used in production processes.
- Established a system for tracking non-conformances, facilitating quick resolution and preventing future occurrences.
- Developed comprehensive training programs for new quality control team members, ensuring consistent performance across the board.
- Reduced production defects by closely monitoring manufacturing processes and providing timely feedback to production teams.
- Consistently maintained detailed records of all quality control activities for easy reference during audits or process evaluations.
- Initiated corrective actions when necessary, addressing product or process issues promptly to minimize impact on operations.
- Guided organization through several successful quality certification processes, showcasing commitment to excellence.
- Reduced turnaround time for quality concerns by establishing efficient communication channels between departments.
- Increased customer satisfaction with comprehensive quality assessment strategies.
- Conducted regular training sessions for staff to uphold and exceed quality standards.
- Facilitated proactive approach to quality control, preemptively identifying potential issues.
- Cultivated strong relationships with regulatory bodies to ensure compliance with all quality mandates.
- Led team of quality control specialists, fostering culture of continuous improvement.
- Established and tracked quality department goals and objectives.
- Inspected products and worker progress throughout production.
- Implemented new quality assurance and customer service standards.
- Recorded, analyzed, and distributed statistical information.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Determined quality department standards, practices, and procedures.
- Reported production malfunctions to managers and production supervisors.
Journeyman Roofer
5 Months- Oversaw job site operations, coordinating with subcontractors and suppliers for timely deliveries.
- Minimized callbacks by conducting final inspections before leaving job sites to ensure high-quality workmanship standards were met consistently.
- Facilitated smooth transitions between different phases of projects by coordinating closely with other trades, such as HVAC technicians, electricians, and plumbers.
- Assisted in training new hires on best practices for installation techniques and safety procedures, fostering a culture of continuous learning among team members.
- Collaborated with team members to complete large-scale commercial roofing projects in a timely manner.
- Maintained regular communication with project managers regarding progress updates, change orders, or potential delays affecting timelines or budgets.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Fastened composition shingles and sheets to roof with asphalt, cement and nails.
- Managed inventory of roofing supplies and materials.
- Inspected roofs and identified deficiencies for repair cost estimation.
- Adjusted roof flashing to maximize drainage.
- Corrected improper drainage and ventilation problems.
- Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
- Installed roofing systems using diverse materials, ensuring compliance with safety standards.
- Conducted inspections to identify and resolve leaks and damages in existing roofs.
- Implemented quality control measures to enhance workmanship and reduce rework rates.
- Managed inventory of roofing materials, optimizing usage and minimizing waste.
- Reduced material waste by accurately measuring and cutting materials according to project specifications.
- Enhanced safety on job sites by diligently following OSHA regulations and company policies for fall protection and hazard communication.
- Increased customer satisfaction by efficiently completing projects within the given timeframes and budgets.
- Increased the life expectancy of roofs by providing clients with regular maintenance schedules and performing annual inspections.
- Strengthened team cohesion through active collaboration in problem-solving sessions to address complex roofing challenges faced on specific projects.
- Improved overall roof quality by expertly installing, repairing, and maintaining various roofing systems.
- Ensured proper water drainage by carefully installing gutters, downspouts, and other related components.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
Combo Driver
2 Years 7 Months- Operated concrete cutting saws and tools to execute precise cuts for various projects.
- Maintained safety protocols while performing high-risk tasks in diverse environments.
- Assisted crew members with setup and cleanup, ensuring efficient workflow on job sites.
- Communicated effectively with team members to coordinate project timelines and responsibilities.
Journeyman Roofer
3 Years 7 Months- Installed roofing systems using diverse materials, ensuring compliance with safety standards.
- Conducted inspections to identify and resolve leaks and damages in existing roofs.
- Collaborated with team members to complete projects efficiently within deadlines.
- Trained junior roofers on safety protocols and effective installation techniques.
- Implemented quality control measures to enhance workmanship and reduce rework rates.
- Managed inventory of roofing materials, optimizing usage and minimizing waste.
- Developed solutions for challenging roofing projects, improving overall project outcomes.
- Reduced material waste by accurately measuring and cutting materials according to project specifications.
- Enhanced safety on job sites by diligently following OSHA regulations and company policies for fall protection and hazard communication.
- Increased customer satisfaction by efficiently completing projects within the given timeframes and budgets.
- Increased the life expectancy of roofs by providing clients with regular maintenance schedules and performing annual inspections.
- Performed thorough inspections to identify potential issues and recommend appropriate solutions for long-lasting results.
- Strengthened team cohesion through active collaboration in problem-solving sessions to address complex roofing challenges faced on specific projects.
- Demonstrated versatility by working with materials such as asphalt shingles, metal panels, and single-ply membranes for diverse client needs.
- Reduced project delays through proactive identification and resolution of potential issues before they escalated into major problems.
- Participated in ongoing professional development opportunities to stay current on industry trends and advancements in roofing technology.
- Improved overall roof quality by expertly installing, repairing, and maintaining various roofing systems.
- Ensured proper water drainage by carefully installing gutters, downspouts, and other related components.
- Maintained professional relationships with clients through clear communication and exceptional service throughout each project.
- Exceeded client expectations by providing thorough clean-up services after each job completion.
- Optimized material usage efficiency with strategic planning of cuts and placement during installations or repairs.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Inspected problem roofs to determine best repair procedures.
- Installed, repaired, and replaced single-ply roofing systems.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
- Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
- Followed manufacturer instructions and specifications to perform proper installation.
- Cleaned up work areas upon completion of projects.
- Operated variety of tools and equipment to safely and efficiently perform tasks.
- Applied roof coatings to protect roof and extend lifespan.
- Installed roof insulation to reduce energy costs.
- Assessed roofs for signs of damage or wear and tear after storms.
- Assisted in installation of skylights, solar panels and other roof accessories.
- Supervised apprentices and helpers, offering feedback and boosting skills.
- Repaired chimneys and other roof protrusions.
- Applied gravel and pebbles over top layer, using rake, and stiff-bristled broom.
Roofing Apprentice
6 Years- Assisted in measuring and cutting roofing materials for accurate installation.
- Learned safety protocols and proper use of tools to ensure workplace compliance.
- Supported experienced team members with material handling and site preparation tasks.
- Conducted routine inspections of equipment to maintain operational efficiency.
- Practiced effective communication to report project progress and challenges.
- Engaged in continuous learning of roofing techniques and industry standards.
- Collaborated with team on residential roofing projects, enhancing teamwork skills.
Education
High School Diploma
Skills
Preventive actions
Customer satisfaction
Quality processes
Operational excellence
Quality management systems
Product inspection
Quality control
Corrective actions
ISO standards
Compliance
Team support and oversight
Policy reinforcement
Strong work ethic
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Organizational skills
Team leadership
Active listening
Adaptability and flexibility
Decision-making
Effective communication
Relationship building
Quality control tests
Operational efficiency
Employee supervision
Quality control management
Quality inspection
Team building
Task prioritization
Self motivation
Analytical thinking
Continuous improvement strategies
Conflict resolution
Employee training
Training and development
Risk assessment
Professionalism
Interpersonal communication
Complex Problem-solving
Strategic planning
Product Inspections
Inventory control
Continuous improvement
Adaptability
Quality assurance
Test result interpretation
Project management
Performance monitoring
Production planning
Problem-solving aptitude
Testing procedures
Root-cause analysis
Corrective action planning
Timeline
Quality Control Manager
Eads Roofing
08.2024 - 07.2026Read More
Journeyman Roofer
Smither Roofing
02.2024 - 07.2024Read More
Combo Driver
Professional Concrete Cutting
04.2021 - 11.2023Read More
Journeyman Roofer
Hrc Roofing & Sheet Metal
04.2015 - 11.2018Read More
Roofing Apprentice
HRC Roofing and Sheet Metal
04.2010 - 04.2016Read More
Columbus East High School
High School Diploma
Read More