Daniel Robert Quinata
Security Officer/Whare House
Phoenix,AZ
Summary
Proven security and logistics professional with a track record of enhancing operational efficiency at Valley Irrigation and Ny Ny Hotel and Casino. Skilled in surveillance and materials handling, adept at relationship building and crisis intervention. Achieved a significant reduction in incident rates through meticulous attention to detail and superior customer service.
Overview
13
13
years of professional experience
Work History
Warehouse Worker
Valley Irrigation
Tifton
06.2011 - 08.2024
- Maintained stock levels in accordance with company policies.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Organized and maintained shipment records, including bills of lading, invoices, and other documents.
- Verified product availability for shipping by checking inventory levels.
- Assigned tracking numbers to each shipment and monitored progress using online tracking systems.
- Prepared documents for international shipments in accordance with customs regulations.
- Developed relationships with customers regarding their shipping needs and preferences.
- Communicated with customers regarding the status of their orders, delivery times, or any special requests they may have had.
- Worked closely with warehouse staff to ensure timely loading of products onto trucks for delivery.
Security Officer
Ny Ny Hotel and Casino
Las Vegas , Nevada
05.2019 - 09.2022
- Conducted regular surveillance of casino floor, monitored security cameras and identified suspicious behavior.
- Maintained a visible presence on the casino floor to deter any potential criminal activity.
- Patrolled assigned areas of the casino to ensure safety and security of guests, employees, and property.
- Responded quickly to emergency situations such as fights or medical emergencies.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Created and implemented daily cleaning schedules for staff members.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Coordinated with other departments within the hotel to ensure a smooth flow of operations.
- Responded promptly to maintenance requests from guests or staff members.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Established effective communication between team members in order to foster a positive work environment.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Verified each completed room against standard plans to maintain consistency.
Education
High School Diploma -
Guam Vocational High School
Agana, Guam06-1974
Skills
- Loading and unloading
- Shipment unpacking
- Materials handling and transport
- Order picking and processing
- Bin consolidation
- Pick-list processing
- Unpacking merchandise
- Barcode scanning
- Record preparation
- Investigation documentation
- Premises patrol
- Arrest procedures
- Visitor tracking
- Stationary surveillance
- Identification verification
- Conflict de-escalation
- Conflict resolution techniques
- Superior customer service
- Weapons training
- High level of integrity
- Crisis intervention training
- Checkpoint management
- Fire safety training
- Interior and exterior patrol
- Shift work experience
- Relationship building and management
- General security
- Military experience
- Government security clearance
- Personnel screening
- Screening wands
- Alarm monitoring
- FLUENT IN English
Affiliations
- As a retired Military I have adapted to moving to many places and countries in my career. Desert Storm experience on the Midway Air Craft Carrier prepared me for dedicated hours and quick action when needed.
- Growing up on a farm I learned what hard work can be, and the hours I would put in along with my brother and sisters.
Island living / experiencing the world
Brought up on the Island of Guam calm fantastic. Navy taught me to respond to the outside world. I grew up there and have had many wonderful and unusual experiences . Especially dealing in a calm manner with a variety of people and situations.
Timeline
Security Officer
Ny Ny Hotel and Casino
05.2019 - 09.2022
Warehouse Worker
Valley Irrigation
06.2011 - 08.2024
High School Diploma -
Guam Vocational High School
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