Danien M Syphonnarath
26 Barry St #2,MA
Summary
Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance.
Overview
9
9
years of professional experience
Work History
Owner/Operator Truck Driver
Harrell Transit
08.2022 - 06.2024
- Managed day-to-day business operations.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
Truck Driver
Fedex Express
07.2017 - 08.2022
- Safely transported goods and materials to various destinations following all traffic laws and regulations
- Safely operated various types of commercial trucks, including tractor-trailers and straight trucks, adhering to traffic laws and company policies
- Completed timely and accurate delivery schedules, often navigating through challenging routes and adverse weather conditions
- Communicated effectively with dispatchers and customers to provide updates on delivery status and address any issues that arose during transportation.
Data Entry Clerk
Alorica
08.2016 - 09.2017
- Accurately inputted and maintained confidential data into company database with close attention to detail
- Conducted regular quality checks to ensure data accuracy and completeness
- Processed a high volume of information in a timely manner while meeting strict deadlines.
Customer Relations Specialist
Scrub a Dub
07.2015 - 06.2016
- Established and maintained positive relationships with customers to enhance their overall experience with the company's monthly Unlimited Car Wash Plans
- Resolved customer inquiries and complaints in a timely and professional manner, resulting in increased customer satisfaction and retention rates
- Conducted regular follow-up calls and emails to proactively address any customer concerns and gather feedback for continuous improvement.
Education
Certificate - Medical Billing and Coding
Lincoln Tech Institute
Lowell, MA09.2006
High School Diploma - High School
Ramona High School
Riverside, CA03.2001
Skills
- Professionalism and Work Ethic
- Administrative and Clerical Support
- Problem-solving abilities
- Customer Relations
- Safe Driving Practices
- Self-motivation and discipline
- Organizational abilities
- Critical Thinking Capacity
- Class A Commercial Driver's License
- Commercial driving
- Dependable and reliable
- Attention to Detail
Timeline
Owner/Operator Truck Driver
Harrell Transit
08.2022 - 06.2024
Truck Driver
Fedex Express
07.2017 - 08.2022
Data Entry Clerk
Alorica
08.2016 - 09.2017
Customer Relations Specialist
Scrub a Dub
07.2015 - 06.2016
Certificate - Medical Billing and Coding
Lincoln Tech Institute
High School Diploma - High School
Ramona High School
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