Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniera Singletary

Baltimore,MD

Summary

Highly-organized professional with many years of experience in office support. Proficient in scheduling, records maintenance, and correspondence. Well-versed in use of Microsoft Office with strong knowledge of computer fundamentals. Hardworking Team Crew Associate bringing customer service skills and many years of experience in restaurants. Familiar with cleaning, sanitizing, and food preparation requirements.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Kitchen Manager/Before and After School Care Assistant

Sisters Academy of Baltimore
Baltimore, MD
08.2023 - Current
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
  • Ensured compliance with health and safety regulations.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Ensured compliance with all applicable local, state and federal laws governing food service operations.
  • Assisted in the preparation of nutritious snacks and meals for children attending before and after school care program.
  • Ensured that all necessary supplies were available for each activity or event.
  • Maintained cleanliness of facility by wiping down surfaces, washing dishes, sweeping floors.
  • Communicated regularly with parents regarding student progress, behavior issues, and any other concerns they might have.
  • Provided a safe, nurturing environment for children during their stay at the facility.

Customer Service Representative

Harris Teeter
Baltimore, MD
02.2020 - 11.2024
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Answered customer inquiries regarding store policies and procedures.
  • Performed other duties as assigned by management.
  • Greeted customers upon entering the store and provided assistance as needed.
  • Assisted in stocking shelves with merchandise.
  • Provided accurate change when applicable.
  • Handled customer complaints in a professional manner while remaining calm under pressure.
  • Verified prices and rang up items correctly on the register.
  • Utilized RF technology to scan barcodes of merchandise being loaded onto trailers for shipping.
  • Inspected incoming shipments for quality control purposes prior to accepting delivery into the warehouse facility.
  • Provided assistance to customers when needed; answered questions about product availability and location within the warehouse.

Sortation Associate

Amazon
Baltimore, MD
11.2023 - 05.2024
  • Performed regular maintenance tasks on sorting equipment as instructed.
  • Organized packages into designated containers for delivery.
  • Monitored package flow throughout the facility and made adjustments as necessary.
  • Communicated effectively with supervisors regarding progress updates on assigned tasks.
  • Managed inventory of supplies such as labels, packaging materials.
  • Maintained accuracy and speed in sorting packages according to size, weight, and destination.
  • Verified shipping information against customer orders for accuracy.

Administrative Assistant

Bon Secours
Baltimore, MD
07.2019 - 08.2019
  • Facilitated communication between different departments within the organization.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Answered questions from customers regarding products and services offered by the company.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.

Education

Cosmetology

Empire Beauty School - Baltimore
Baltimore, MD
01-2024

High School Diploma -

Archbishop Spalding
Anne Arundel County
06-2022

Skills

  • Staff Supervision
  • Inventory Management
  • Supply Ordering
  • Workflow Planning
  • Menu development
  • Scheduling Coordination
  • Multitasking and Organization
  • Attention to Detail
  • Proficient in Microsoft Office
  • Administrative Duties

Certification

  • BLS/ CPR Certification
  • 3.6 GPA

Timeline

Sortation Associate

Amazon
11.2023 - 05.2024

Kitchen Manager/Before and After School Care Assistant

Sisters Academy of Baltimore
08.2023 - Current

Customer Service Representative

Harris Teeter
02.2020 - 11.2024

Administrative Assistant

Bon Secours
07.2019 - 08.2019

Cosmetology

Empire Beauty School - Baltimore

High School Diploma -

Archbishop Spalding

Similar Profiles

CREATE PROFILE
Daniera Singletary