Daniiar Abzhalov
Summary
Having worked in the financial sector for the past 3 years, I have acquired valuable skills that I am eager to apply in a new industry. I am particularly interested in exploring opportunities in creative endeavors.
Overview
5
5
years of professional experience
Work History
Project Manager
CJSC Interbank Processing Center
01.2023 - 07.2023
- Managed the "ЭЛКАРТ NFC (ELKARD CONTACTLESS)" project and the "ЭЛКАРТ Pay" product in accordance with the President of the Kyrgyz Republic's decree on financial market development. Successfully executed the project, enabling all banks in Kyrgyzstan to issue contactless cards for the National Payment System ELKARD, thereby enhancing their popularity.
- Oversaw the project for the integration of "Green Telecom Service" LLC, the leading telecommunication operator in the Kyrgyz Republic, responsible for establishing a modern information infrastructure in the country, into the National Payment System ELKARD.
- Crafted comprehensive plans and showcased adept coordination across multiple product lines. Vigilantly monitored project timelines and skillfully managed the entire project lifecycle, encompassing requirements formulation, design, development, and seamless implementation.
Settlement Operations Specialist
CJSC Interbank Processing Center
12.2022 - 01.2023
- Optimized settlement procedures by implementing efficient data entry and validation methods.
- Improved accuracy of financial transactions by scrutinizing trade documentation and promptly resolving discrepancies.
- Collaborated with team members to improve workflow efficiency, resulting in an overall increase in settlement efficiency.
- Implemented specialized software solutions to automate routine tasks, reduce errors and speed up processing.
Operations Specialist
CJSC Interbank Processing Center
12.2021 - 11.2022
- Enhanced operational efficiency by streamlining processes and introducing innovative systems.
- Identified and implemented cost-effective solutions, resulting in reduced departmental costs.
- Elevated team productivity through effective communication strategies and regular performance reviews.
- Improved customer satisfaction by addressing client concerns promptly and professionally.
Call Center Representative
CJSC Interbank Processing Center
02.2020 - 12.2021
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Film Production Assistant
"50 Kvartal Studio" LLC
05.2019 - 11.2019
- Enhanced the quality of movie production by efficiently managing equipment, props, and sets.
- Established seamless communication between departments for smooth filming operations.
- Collaborated with directors in planning and executing shoots, leading to the development of efficient shooting schedules.
- Oversaw script editing, ensuring precise scene preparation by distributing it to the cast and crew.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Restaurant Waiter
"Navat Teahouse"
04.2018 - 05.2019
- Elevated customer satisfaction through attentive service and anticipating guest needs.
- Ensured clean and organized dining areas for an optimal guest experience.
- Collaborated with kitchen staff to ensure the timely delivery of orders, leading to positive feedback from guests.
- Contributed to a cohesive team environment by assisting in the training of new waitstaff members.
- Promptly and professionally addressed guest concerns, fostering a positive dining atmosphere.
Education
Economics Bachelor's Degree - Finance And Credit
Kyrgyz National University
Bishkek, Kyrgyzstan07.2022
Skills
- Professionalism
- Project Management
- Time management
- Document Management
- Compliance Monitoring
- Project Planning
- Schedule Coordination
- Stress management
Languages
Kyrgyz
Native or Bilingual
Russian
Native or Bilingual
Kazakh
Professional Working
English
Elementary
Timeline
Project Manager
CJSC Interbank Processing Center
01.2023 - 07.2023
Settlement Operations Specialist
CJSC Interbank Processing Center
12.2022 - 01.2023
Operations Specialist
CJSC Interbank Processing Center
12.2021 - 11.2022
Call Center Representative
CJSC Interbank Processing Center
02.2020 - 12.2021
Film Production Assistant
"50 Kvartal Studio" LLC
05.2019 - 11.2019
Restaurant Waiter
"Navat Teahouse"
04.2018 - 05.2019
Economics Bachelor's Degree - Finance And Credit
Kyrgyz National University
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