Danika Apostolovich
Summary
Versatile college student with extensive experience in customer service and security monitoring. Strong commitment to teamwork and enhancing safety protocols while consistently delivering exceptional service and maintaining detailed operational logs.
Overview
7
7
years of professional experience
Work History
In-Shop Worker
Jimmy John's
Peoria, IL
05.2025 - 12.2025
- Resolved customer issues promptly, enhancing overall satisfaction.
- Assisted with training new employees on proper customer service techniques.
- Collaborated with team members to improve food preparation efficiency.
- Maintained store cleanliness and organization, contributing to a positive shopping environment.
Student Security Worker
University of St. Francis
Joliet, Illinois
08.2023 - 05.2024
- Supported officers in dispatch role to enhance communication and coordination.
- Recorded daily activities, incidents, and security checks to ensure accurate documentation and accountability.
- Worked with team members to align efforts and meet security objectives.
- Increased detail oriented decisions when needed in a rush.
- Monitored premises to ensure safety and security for staff and visitors.
Food Drive Participant
Hope Church
La Grange, Illinois
05.2019 - 05.2021
- Delivered prompt and attentive service to enhance guest experience.
- Executed assigned tasks efficiently to meet organizational goals.
- Maximized resource utilization to support overall productivity.
Education
Bachelor of Science - Criminal Justice, Psychology
Eureka College
Eureka, IL05-2026
High School Diploma -
Riverside-Brookfield High School
Riverside, ILSkills
- Customer service
- Team collaboration
- Attention to detail
- Problem solving
- Safety procedures
- Safety compliance
- Employee training
- Incident reporting
- Security monitoring
Leadership And Organizations
- Collegiate Athlete for Softball, Eureka College
- National Honors Society Member, Riverside-Brookfield High School
- Girls Fastpitch Softball Captain, Riverside-Brookfield High School
- Tennis Club Member, Riverside-Brookfield High School
- Student Athletic Trainer Club Member, Riverside-Brookfield High School
- Travel Softball Member, 2013-2022
Timeline
In-Shop Worker
Jimmy John's
05.2025 - 12.2025
Student Security Worker
University of St. Francis
08.2023 - 05.2024
Food Drive Participant
Hope Church
05.2019 - 05.2021
Bachelor of Science - Criminal Justice, Psychology
Eureka College
High School Diploma -
Riverside-Brookfield High School