Danika Metelus
Atlanta,GA
Summary
Dynamic and customer-focused professional with a strong background in retail, production, and community engagement. Skilled in delivering exceptional customer experiences, managing teams, and meeting sales goals while fostering creativity and collaboration. Proven ability to adapt to fast-paced environments, learn quickly, and lead with enthusiasm. Passionate about creating meaningful connections and contributing to organizational success.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Freelance
Film and Media Production
Atlanta, GA
01.2021 - Current
- Directed and coordinated production teams, aligning efforts with creative vision to achieve project goals.
- Supervised production teams, providing guidance and support throughout projects.
- Facilitated communication between departments, ensuring clarity and collaboration for seamless project execution.
- Managed filming schedules and locations for efficient workflow.
- Enhanced organizational and multitasking skills by managing production schedules and equipment to meet project deadlines.
Sales Associate
Macy's
Atlanta, GA
2022 - 2024
- Assisted customers in selecting products and providing personalized recommendations.
- Assisted customers in selecting furniture that meets their needs.
Sales Associate
Best Buy
Atlanta, GA
01.2017 - 01.2021
- Delivered exceptional customer service, providing product recommendations tailored to customer needs.
- Trained new hires in store operations, customer engagement techniques, and product knowledge.
- Consistently met and exceeded sales goals through proactive upselling and consultative selling techniques.
Deli Associate
Kroger
Atlanta, GA
01.2017 - 12.2017
- Ensured food preparation and cleanliness standards were met in a fast-paced environment.
- Provided friendly and efficient service to customers, building strong relationships with regular patrons.
Community Outreach Volunteer
Eglise Baptiste - La Renaissance
Miami
01.2015 - 12.2016
- Developed educational materials to raise awareness about community resources.
- Collaborated with local organizations to strengthen partnerships and support services.
- Coordinated volunteer schedules and responsibilities for various outreach activities.
Sales Associate
Walt Disney World - Typhoon Lagoon
Orlando, FL
01.2013 - 12.2014
- Delivered exceptional guest service while representing Disney's high standards for customer experience.
Education
MBA - Project Management
Southern New Hampshire University
Hooksett, NH12-2027
Bachelor of Arts - Film And Media
Georgia State University
Atlanta, GA12-2024
Skills
- Customer Service
- Leadership
- Sales
- Cam Operator
- Creative direction
- Organization and time management
- Team building
- Project management
Certification
- GFA Film & TV Production
- GFA Film & TV Post-Production
- GFA Digital Entertainment ESPORTS & Game Development
Timeline
Freelance
Film and Media Production
01.2021 - Current
Sales Associate
Best Buy
01.2017 - 01.2021
Deli Associate
Kroger
01.2017 - 12.2017
Community Outreach Volunteer
Eglise Baptiste - La Renaissance
01.2015 - 12.2016
Sales Associate
Walt Disney World - Typhoon Lagoon
01.2013 - 12.2014
Sales Associate
Macy's
2022 - 2024
MBA - Project Management
Southern New Hampshire University
Bachelor of Arts - Film And Media
Georgia State University