Detail-oriented team player with strong Sales organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Sales Performance Specialist
Ferrari Maserati Alfa Romeo Of Fort Lauderdale
10.2019 - Current
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Evaluate loan lease options criteria according to clients income and beareu scoring as well collect proper documentations for Bank stipulations.
Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Completed registration paperwork and sales documentation.
Contributed to meetings about training, operations and sales.
Place and follow up on custom made special orders.
Sales Representative
Rick Case Maserati Alfa Romeo
10.2016 - 09.2019
Managed customer accounts to secure customer satisfaction and repeat business.
Evaluate loan lease options criteria according to clients income and beareu scoring as well collect proper documentations for Bank stipulations.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Negotiated purchase prices and explained sales, warranty, and optional products.
Listened to customer needs and desires to identify and recommend optimal products.
Place and follow up with customers and manufacture on special orders.
Sales Consultant
Mercedes-benz Of Miami
02.2013 - 10.2016
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Responded to telephone and in-person requests for information.
Followed up with existing customers to provide additional support and address concerns.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
Made car recommendations based on preferences and outlined benefits of each car option.
Special orders.
Education
Bachelor of Science - Business Administration And Management
IUTAJS
Venezuela
F&I Auto Finance
F&I Auto Finance
Fort Lauderdale, FL
2019
Skills
Customer Service Process Improvement
Staff Meetings
Training Programs
Executive-Level Presentations
Sales and Marketing
New Market Identification
Cold Calling
Sales Expertise
Lead Generation
Sales Team Leadership
Persuasive Negotiations
Accomplishments
2018 Alfa Romeo Sales Person of the year (Rick Case Group)
2020 Alfa Romeo Sales Person of the year (Ferrari Maserati Alfa Romeo of Fort Lauderdale).
2021 Alfa Romeo Sales Person of the year (Ferrari Maserati Alfa Romeo of Fort Lauderdale).
2022 Alfa Romeo Sales Person of the year (Ferrari Maserati Alfa Romeo of Fort Lauderdale).
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Italian
Limited Working
Timeline
Sales Performance Specialist
Ferrari Maserati Alfa Romeo Of Fort Lauderdale
10.2019 - Current
Sales Representative
Rick Case Maserati Alfa Romeo
10.2016 - 09.2019
Sales Consultant
Mercedes-benz Of Miami
02.2013 - 10.2016
Bachelor of Science - Business Administration And Management
IUTAJS
F&I Auto Finance
F&I Auto Finance
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