Summary
Overview
Work History
Skills
Timeline
Generic

Danilo Moya

Chicago,IL

Summary

Dedicated server with strong customer service skills developed at Kitchen and Kocktails. Proven track record of increasing guest satisfaction through effective upselling and relationship building. Collaborative team player, ensuring smooth operations during peak hours while upholding cleanliness and ambiance standards.

Overview

2
2
years of professional experience

Work History

Server

Kitchen and Koctails
11.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Restaurant Busser

Kitchen and Kockails
03.2024 - 10.2024
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.

Restaurant Busser

Mariscos La Costa
04.2023 - 03.2024
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.

Skills

  • Dedicated work approach
  • Exceptional customer service
  • Guest engagement
  • Welcoming personality
  • Teamwork skills
  • Understanding mindset

Timeline

Server

Kitchen and Koctails
11.2024 - Current

Restaurant Busser

Kitchen and Kockails
03.2024 - 10.2024

Restaurant Busser

Mariscos La Costa
04.2023 - 03.2024

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