Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dashka Louidor

Houston,TX

Summary

I’m a Hardworking Bartender with experience in large-scale casual dining establishments of over 13 years of experience Committed to upholding highest standards of customer service and safe food handling practices as well as serving drinks

Overview

12
12
years of professional experience

Work History

Bartender/waitrss

The One
Miami, FL
02.2019 - 08.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

Bartender

Heads or Tails
Miami, FL
11.2017 - 11.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.

Bartender

The Office
Miami, FL
09.2011 - 11.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.

Education

Diploma - Medical Assistant

Concorde Career College
Miami, FL
10.2020

Skills

  • Clear and effective communication
  • Engaging personality
  • Cleanliness and hygiene
  • Memory retention
  • Alcohol awareness
  • Drink preparation techniques
  • Inventory
  • Ordering bar supplies
  • Preparing garnishes
  • Courteous
  • Outstanding customer service
  • Bar service preparation
  • Cash and credit transactions
  • Craft cocktail preparation
  • Bar restocking
  • Fast learner
  • Cash Register Operation
  • Drink preparation
  • Teamwork
  • Listening Skills
  • Professional Attitude
  • Multitasking
  • Cash Handling
  • Product knowledge

Languages

French
Elementary
Creol
Elementary
English
Elementary

Timeline

Bartender/waitrss

The One
02.2019 - 08.2023

Bartender

Heads or Tails
11.2017 - 11.2021

Bartender

The Office
09.2011 - 11.2016

Diploma - Medical Assistant

Concorde Career College
Dashka Louidor