Danisha Jackson
Memphis,TN
Summary
Resourceful and innovative professional offering 7+ years of operational and management experience with a cross functional background in management, logistics, inventory management, 3PL, and lean management warehousing principles. Track records of leading, motivated, and productive teams performing to and above company goals and expectations. Generating detailed and accurate reports while maintaining a dedicated focus on 5s, OSHA safety regulations, company policies and procedures. Demonstrates experience in managing the financial aspects of the department and adhering to UPH to stay within budget allotments. Experience within the common warehouse equipment, and managing department over the Material Handling Equipment. Exceptional in adapting to new technologies and automation as the industry demands evolve. Strong interpersonal and communications skills with the ability to manage multiple projects with competing deadlines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Operations Supervisor
DHL Nike
03.2023 - Current
- Manage Inbound (drivers), Outbound, Picking, and Replenishment operations to ensure that the operations staff executes service agreements at, or above the customer's standards, address KPI’s, and ensure 100% of quailty and accuracy standards.
- Coached and motivated team to consistently accomplish company set goals and excel in performance based metrics.
- Coach and mentor direct reports and provide career development opportunities through training and quality management activities.
- Maintained accurate timekeeping records through the use of Kronos and all corrective actions documention and procedures.
- Maintained warehouse cleanliness by using 5s principles, company policy and OSHA standards.
- Implemented cross-training of associaties in other departments to help with UPH and labor management cost.
- Performed time keeping through Kronos and performed all other administrative duties as required per policy and procedure.
Warehouse Supervisor
William Sonoma
01.2018 - 09.2022
- Manage Picking operations to ensure all orders were 100% accurately and quality picked and shipped to customers in a timely manner.
- Adhere to and implemented company policy procedures, addressed KPIs and used resources according to UPH and labor management practices.
- Monitors group work activities, assisted with work related problems, and maintained the quality of completed assignments.
- Worked with other group leaders to identify and resolve issues between teams.
- Communicated objectives and implementation tactics to meet organizational goals.
- Maintained warehouse cleanliness by using 5s principles, company policy and OSHA standards.
Operations Supervisor
Versant Supply Chain Staffing
04.2015 - 12.2017
- Manage Picking operations to ensure all orders were 100% accurately and quality picked and shipped to customers in a timely manner.
- Adhere to and implemented company policy procedures, addressed KPIs and used resources according to UPH and labor management practices.
- Maintained warehouse cleanliness by using 5s principles, company policy and OSHA standards.
- Implemented cross-training of associaties in other departments to help with UPH and labor management cost.
- Performed time keeping through timekeeping management system and performed all other administrative duties as required per policy and procedures.
Education
High School Diploma -
Southwest Preparatory Academy
07.2013
Skills
- Warehouse Operations
- Timekeeping with Kronos
- Microsoft Office, Excel, Teams, Word, and Outlook
- Staff Training and Development
- Complex problem solving
- People Management
- Cross-trained in multiple departments
- Communication
- PKMS, WMS, JDA, and Manhattan
- Customer Service Excellence
- Inbound Freight Ops
- Replenishment, Picking, and Packing Ops
- Inventory Control (Familiarity with IMS)
- Excellent verbal and written communication skills
- De-Escalations Skills and Tactics
- 5s and 7s management
- Emergency Management and Response
- Strategic Planning/Execution
Accomplishments
- Received an award for Operations Supervisor of the Quarter.
Certification
- First Respond Certified
Timeline
Warehouse Operations Supervisor
DHL Nike
03.2023 - Current
Warehouse Supervisor
William Sonoma
01.2018 - 09.2022
Operations Supervisor
Versant Supply Chain Staffing
04.2015 - 12.2017
High School Diploma -
Southwest Preparatory Academy