Fraud and Risk professional with progressive experience in financial services, currently serving as a Fraud Recovery Specialist at a credit union. Skilled in investigating card and payment fraud, analyzing transaction activity, and resolving complex member claims across online banking, wires, checks, bill pay and ACH channels. Strong background in case management, fraud recovery, and member communication, with the ability to identify patterns, mitigate losses, and support fraud prevention strategies. Adept at working in high-volume environments while maintaining accuracy and compliance.
Member of IAFCI