Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rebeca Soza

3049 Edgewood Ct,Georgia

Summary

Astute Fraud Recovery Specialist known for high productivity and efficient task completion. Specialize in fraud analysis, claims investigation, and customer liaison. Excel in critical thinking, problem-solving, and communication, ensuring successful recovery efforts and client satisfaction. Commitment to maintaining integrity and confidentiality in all operations is paramount.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Fraud Recovery Specialist

TSYS
Columbus, Georgia
09.2022 - Current
  • Participated in industry conferences related to fraud prevention methods.
  • Reviewed customer complaints regarding possible fraudulent activity and made appropriate decisions based on available information.
  • Provided training on best practices for preventing fraud to staff members across all levels of the organization.
  • Identified areas within the organization that are vulnerable to fraud or abuse by external parties.
  • Monitored account activity for potential fraudulent behavior using data analysis techniques.
  • Evaluated credit card disputes in accordance with established procedures and regulations.
  • Opened investigations into issues brought up by individuals in community.

Supervisor of Factory Operations

JVL Laboratories Inc.
Phoenix, AL
03.2014 - 06.2022
  • Ensured safety of personnel by enforcing safety rules in the workplace.
  • Monitored production activities to ensure that goods are produced efficiently, on time, within budget, and meet quality standards.
  • Identified potential risks associated with manufacturing processes and developed contingency plans accordingly.
  • Tracked order processing times and ensured timely deliveries of finished products.
  • Reviewed invoices from vendors and suppliers for accuracy before authorizing payments.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Inspected and repaired products to meet project expectations.
  • Attended regular training sessions to increase machine operating skills.

Education

Architectural And Building Technology

Engineering University-Universidad De Ingenieri
Managua, Nicaragua

Marketing

Universidad De Ciencias Comerciales
Leon, Nicaragua

Skills

  • Report writing proficiency
  • Conflict resolution techniques
  • Interpersonal abilities
  • Trained in [Software]
  • Fraud and anomaly analysis
  • Effective Communication

Languages

Spanish
Professional
English
Professional

Certification

American Red Cross

First Aid/CPR/AED Certification (Child-Adult)

Timeline

Fraud Recovery Specialist

TSYS
09.2022 - Current

Supervisor of Factory Operations

JVL Laboratories Inc.
03.2014 - 06.2022

Architectural And Building Technology

Engineering University-Universidad De Ingenieri

Marketing

Universidad De Ciencias Comerciales

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Rebeca Soza