Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
8
8
years of professional experience
Work History
Delivery Truck Driver
OVERLEY'S
06.2022 - Current
Directly interacted with customers to deliver parts, packages, and ordered goods.
Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather and other factors.
Coordinated consistent on-time deliveries of damage-free goods.
Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
Card Holder Services Representative
PSCU Financial Services
07.2018 - 06.2022
Researched and resolved customer complaints and disputes related to credit card accounts.
Leveraged deep knowledge and understanding of banking industry to handle customer inquiries with increasing complexity.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Handled customer inquiries and suggestions courteously and professionally.
Scheduling Coordinator
Sears Home Warranty
08.2015 - 07.2018
Worked with manager and supervisor to plan and coordinate production schedules.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Worked well in a team setting, providing support and guidance.
Collaborated with cross-functional teams to align production plans with customer requirements.
Education
Bachelor of Science - Dental Hygiene
University of Minnesota
Minneapolis
05.2004
High School Diploma -
Armstrong High School
Plymouth
06.1996
Skills
Managing Multiple Tasks
Inventory and Stocking
Product Distribution
Teamwork and Collaboration
Operational Efficiency
Excellent Verbal and Written Communication skills
Clean Driving Record
Ensures Safety and Security of loading and unloading process