Danitza Lorta
Phoenix,AZ
Summary
I believe being genuine and nurturing, along with professional and driven, is an essential combination for people in this field. I possess time-management, devotion, and communication skills. Additionally, these abilities extend to customer service and leadership with proficiency in teamwork. Working with people from diverse backgrounds has provided a deeper understanding and awareness of differences in both individuals and organizations. These qualities will help to support this organization’s mission while reflecting positively on the professionalism and competencies in its employees.
Overview
5
5
years of professional experience
Work History
Cell Minors
Education At Work
10.2022 - Current
- Worked remotely making out bound calls to customers in a timely manner
- Self-motivation, working remotely requires self discipline and the ability to stay motivated without direct supervision.
- Worked with several customers as well as learned how to work with different technology and programs.
- Organization by keeping myself organized and having good digital file management to stay on top of my tasks and responsibilities .
Sales Associate
Sunglass Hut
10.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Supervisor
Cotton On Clothing
08.2021 - 08.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Education
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Downtown Phoenix, AZ05.2024
Associate of Arts - Administrative Justice
Pima Community College
Tucson, AZ05.2022
Skills
- Customer Service
- Communication
- Problem Solving
- Time Management
- Self-Motivation
- Adaptability
- Collaboration
- Tech Savviness
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Cell Minors
Education At Work
10.2022 - Current
Supervisor
Cotton On Clothing
08.2021 - 08.2022
Sales Associate
Sunglass Hut
10.2019 - Current
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Associate of Arts - Administrative Justice
Pima Community College