Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danitza Sanchez

San Diego,CA

Summary

Experienced bilingual Senior Auto Collision Estimator/Service Advisor with a successful history at Classic Collision and Carrillo's Auto Body. Proficient in conducting thorough vehicle inspections and comprehensive cost analysis. Demonstrated expertise in providing precise estimates, negotiated repairs and improving customer satisfaction through excellent communication skills and leveraging Tesla and I-Car Platinum certification. Consistently surpassed team objectives and maintained exceptional service standards.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Sr Collision Estimator

Fix Auto
04.2025 - Current
  • Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
  • Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
  • Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.
  • Utilized cost-estimating software to streamline estimating processes and produce accurate and reliable estimates.
  • Order parts and track down status of each order
  • Update production schedule
  • Maintained high level of satisfaction on DRP accounts (AAA, USAA, State Farm, Tesla)

Senior Auto Collision Estimator/Service Advisor

Classic Collision
11.2024 - 03.2025
  • Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
  • Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
  • Monitored project progress to identify and address changes in repair scope and budget.
  • Utilized cost-estimating software to streamline estimating processes and produce accurate and reliable estimates.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled and maintained a high level of satisfaction with DRP Accounts
  • Handled up to $180k in sales and up to 40 vehicles per month

Senior Auto Collision Estimator/Service Advisor

Carrillo's Auto Body
09.2001 - 11.2024
  • Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
  • Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Utilized cost-estimating software to streamline estimating processes and produce accurate and reliable estimates.
  • Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Handled and maintained a high level of satisfaction in DRP accounts (AAA, USAA, State Farm, Tesla)
  • Averaged sales $250K per month and up to 50 vehicles per month

Education

Did Not Complete - Accounting

University of California, San Diego
La Jolla, CA

Skills

  • Vehicle inspection
  • Detail oriented
  • Cost analysis
  • I-Car Platinum certified
  • Tesla certified
  • CCC1
  • Mitchell Connect
  • Audatex
  • Strong communication, computer and written skills
  • Multitasking Abilities
  • Organizational skills
  • Spanish

Certification

I-Car Platinum Tesla

Timeline

Sr Collision Estimator

Fix Auto
04.2025 - Current

Senior Auto Collision Estimator/Service Advisor

Classic Collision
11.2024 - 03.2025

Senior Auto Collision Estimator/Service Advisor

Carrillo's Auto Body
09.2001 - 11.2024

Did Not Complete - Accounting

University of California, San Diego

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