Dankiel Padron
Miami Gardens
Summary
Dynamic team leader with extensive experience supervising over 100 associates. Proven ability in problem resolution and performance monitoring, resulting in enhanced team productivity and customer service in retail settings.
Overview
5
5
years of professional experience
Work History
Team Lead
Walmart
Miami Gardens
05.2023 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Supervised team members to enhance store operations and service delivery.
- Trained new staff on procedures and customer service standards to improve customer satisfaction.
- Facilitated team meetings to discuss performance and operational improvements.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Conducted performance appraisals, offering feedback and identifying improvement areas to support team development.
- Developed strategies to increase team productivity and improve customer service levels.
Stocking Associate
Walmart
Miami
03.2021 - 05.2023
- Operated tracking scanners to maintain accurate inventory levels and streamline stock management.
- Ensured accurate inventory levels through regular counts and system updates.
- Stocked shelves with merchandise to enhance organization and ensure product visibility.
- Assisted customers in locating products and addressing inquiries to improve service experience.
Education
Associate of Science - Computer And Information Sciences
Miami Dade College
Miami, FL03-2027
High School Diploma -
Coral Park Senior High
Miami, FL06-2021
Skills
- Team leadership and Staff management (100 Associates)
- Employee training
- Performance Monitoring
- Staff Scheduling
- Operational Planning
- Inventory management
- Data tracking and reporting
- Microsoft Excel proficiency
- Technical troubleshooting
- Time management
- Problem resolution
- Effective communication
- Customer service
- Microsoft Word
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Team Lead
Walmart
05.2023 - Current
Stocking Associate
Walmart
03.2021 - 05.2023
Associate of Science - Computer And Information Sciences
Miami Dade College
High School Diploma -
Coral Park Senior High