Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Danna Castro

Houston,TX

Summary

Reliable with experience in customer service and facility management. Skilled in multitasking and effective communication, contributing to operational efficiency and exceptional service delivery in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Wellness Floor Attendant

YMCA
15055 Wallisville Rd, Houston, TX 77049
12.2024 - 02.2026
  • Maintained cleanliness and organization of facilities to enhance user experience.
  • Assisted members with inquiries, ensuring prompt and courteous service.
  • Monitored facility usage to uphold safety standards and prevent incidents.

Team Member

Panda Express
6167 East Sam Houston Pkwy N, Houston, TX 77049
11.2023 - 07.2024
  • Prepared and served food items in accordance with Panda Express standards.
  • Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to enhance operational efficiency during peak hours.

Receptionist

Excellent Events
2223 Kelley St Houston TX, 77026
11.2022 - 08.2023
  • Greeted and assisted visitors, creating welcoming environment for clients and guests.
  • Managed multi-line phone system, efficiently directing calls to appropriate departments.
  • Scheduled appointments and coordinated meeting logistics, ensuring smooth operations.
  • Maintained organized filing system for client records and documents, enhancing retrieval efficiency.

Education

High School Diploma -

C.E King High School
Houston

Current Nursing Major - Bachelor's of Science In Nursing

San Jacinto College
Houston, TX

Skills

  • Efficient work ethic
  • Reliability and punctuality
  • Customer engagement
  • Cash handling proficiency
  • Positive attitude
  • Customer service
  • Multitasking
  • Data entry
  • Computer proficiency
  • Call center experience

Certification

  • Microsoft Excel Certification - 2023

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Wellness Floor Attendant

YMCA
12.2024 - 02.2026

Team Member

Panda Express
11.2023 - 07.2024

Receptionist

Excellent Events
11.2022 - 08.2023

High School Diploma -

C.E King High School

Current Nursing Major - Bachelor's of Science In Nursing

San Jacinto College
Danna Castro