Reliable with experience in customer service and facility management. Skilled in multitasking and effective communication, contributing to operational efficiency and exceptional service delivery in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Wellness Floor Attendant
YMCA
15055 Wallisville Rd, Houston, TX 77049
12.2024 - 02.2026
Maintained cleanliness and organization of facilities to enhance user experience.
Assisted members with inquiries, ensuring prompt and courteous service.
Monitored facility usage to uphold safety standards and prevent incidents.
Team Member
Panda Express
6167 East Sam Houston Pkwy N, Houston, TX 77049
11.2023 - 07.2024
Prepared and served food items in accordance with Panda Express standards.
Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Collaborated with team members to enhance operational efficiency during peak hours.
Receptionist
Excellent Events
2223 Kelley St Houston TX, 77026
11.2022 - 08.2023
Greeted and assisted visitors, creating welcoming environment for clients and guests.
Managed multi-line phone system, efficiently directing calls to appropriate departments.
Scheduled appointments and coordinated meeting logistics, ensuring smooth operations.
Maintained organized filing system for client records and documents, enhancing retrieval efficiency.
Education
High School Diploma -
C.E King High School
Houston
Current Nursing Major - Bachelor's of Science In Nursing
San Jacinto College
Houston, TX
Skills
Efficient work ethic
Reliability and punctuality
Customer engagement
Cash handling proficiency
Positive attitude
Customer service
Multitasking
Data entry
Computer proficiency
Call center experience
Certification
Microsoft Excel Certification - 2023
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Wellness Floor Attendant
YMCA
12.2024 - 02.2026
Team Member
Panda Express
11.2023 - 07.2024
Receptionist
Excellent Events
11.2022 - 08.2023
High School Diploma -
C.E King High School
Current Nursing Major - Bachelor's of Science In Nursing