Summary
Overview
Work History
Skills
Timeline
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Kaylee Wooldridge

Florence,SC

Summary

Dynamic and reliable professional with a strong work ethic, honed at Firehouse Subs, where I led a team to enhance customer engagement and streamline operations. Proven ability to handle complaints effectively while maintaining cleanliness and hygiene standards, resulting in improved customer satisfaction and repeat business.

Overview

2
2
years of professional experience

Work History

Floor Attendant

Friends Bingo
05.2025 - 06.2025
  • Delegated tasks to employees to enhance productivity and workflow.
  • Assisted supervisor with feedback for employee performance evaluations.
  • Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.

Cashier Team Lead

Firehouse Subs
04.2025 - 06.2025
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Cashier

McDonald's
09.2024 - 06.2025
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Cashier

Burger King
08.2024 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Child Care Supervisor

YMCA Daycare
05.2023 - 07.2023
  • Maintained a clean and organized facility with attention to sanitation standards and child-safe environments.
  • Enhanced child safety by implementing and enforcing strict guidelines for staff supervision and playground activities.
  • Managed budgetary constraints effectively by monitoring supply inventory levels closely to reduce waste while maintaining high-quality resources for children''s use.
  • Streamlined daily operations by creating efficient scheduling practices for staff responsibilities and child-to-caregiver ratios.

Skills

  • Efficient work ethic
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Customer engagement
  • Handling complaints
  • Stock replenishment
  • Upselling strategies
  • Following procedures
  • Positive attitude
  • Strong work ethic
  • Teamwork
  • Teamwork and collaboration

Timeline

Floor Attendant

Friends Bingo
05.2025 - 06.2025

Cashier Team Lead

Firehouse Subs
04.2025 - 06.2025

Cashier

McDonald's
09.2024 - 06.2025

Cashier

Burger King
08.2024 - 11.2024

Child Care Supervisor

YMCA Daycare
05.2023 - 07.2023

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Kaylee Wooldridge