Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Danna Coello

Bronx,NY

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience

Work History

Waitress

Lulu’s Coffee Shop
08.2018 - Current
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Cooking Assistant

Olvia’s Restaurant and Lounges
11.2022 - 04.2024
  • Chopped vegetables, butchered meats and whisked sauces to prep food for service.
  • Performed various sanitation methods to maintain safe, secure and clean kitchen.
  • Rotated stock and conducted inventory of food items and supplies to determine purchase needs.
  • Collaborated with advanced skilled and experienced cooks to prepare high-quality meals.

Independent Freelance Childcare

Self Employed
02.2018 - 05.2019
  • Cared for children between the ages of one and ten while parents attend important events.

• Created fun educational activities to keep children engaged and calm while waiting for parents' arrival.

• Provided parents with ful 24-hour round the clock access to children using phone, text, and webcam.

• Keep the childcare environment safe and free of hazards.

Education

Psychology And Sociology -

The City College of New York
New York, NY

Diploma -

Pan American International High School At Monroe
Bronx, NY
07.2021

Skills

Bilingual English/Spanish

Timeline

Cooking Assistant

Olvia’s Restaurant and Lounges
11.2022 - 04.2024

Waitress

Lulu’s Coffee Shop
08.2018 - Current

Independent Freelance Childcare

Self Employed
02.2018 - 05.2019

Psychology And Sociology -

The City College of New York

Diploma -

Pan American International High School At Monroe
Danna Coello