Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Certification
Timeline
Generic

Danna Estrada

Wichita

Summary

Adaptable Sales Floor Supervisor with solid experience in managing sales teams, driving revenue growth, and ensuring customer satisfaction. Known for strong leadership abilities and strategic planning skills to improve operational efficiency. Proven track record of impacting positive change through innovative merchandising strategies and employee training programs. In charge of supporting employees in achieving success and create an enjoyable store moral.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Merchandise Assistant

JCPenney
10.2020 - Current
  • Performed regular audits of store shelves to ensure all items were properly stocked according to planograms established by corporate headquarters.
  • Prepared purchase orders for new items to be added to inventory.
  • Conducted through market research to identify trends, influencing purchasing decisions, and driving sales growth.
  • Updated pricing and signage to complete product displays and educate customers.
  • Streamlined inventory management processes for increased efficiency in restocking and tracking product availability.
  • Enhanced merchandise presentation by creating visually appealing displays and regularly updating floor layouts.

Sales Floor Supervisor

JCPenney
10.2020 - Current
  • Implemented new processes or procedures as needed to ensure smooth operation of the sales floor environment.
  • Ensured compliance with company policies and safety regulations at all times.
  • Analyzed store performance metrics such as average transaction size and total number of transactions per hour for identifying areas requiring improvement or corrective action.
  • Oversaw all cash handling activities such as counting money at opening and closing shifts, reconciling registers at end-of-day shift changes.
  • Supervised and monitored the daily operations of a sales floor, ensuring employees adhered to company policies and procedures.
  • Analyzed customer feedback data to identify areas of improvement.
  • Assisted Store Manager in developing promotional activities that would drive increased foot traffic into the store.
  • Provided feedback to store leadership regarding employee performance issues or opportunities for improvement.

Education

Wichita State University
Wichita, KS
05-2027

High School Diploma -

Wichita West High School
05-2022

Skills

  • Bilingual (Spanish and English)
  • Team player
  • Optimistic
  • Self-motivated
  • Efficient and prioritized
  • Collaborative
  • Productive
  • Attentive and empathic
  • Communication Skills
  • Resourceful

Accomplishments

  • National Honor Society
  • Salutatorian in High School.

Languages

Spanish
Full Professional
English
Full Professional

Certification

  • Teamwork Foundations Course
  • Copilot in Excel: Supercharge Your Productivity Course
  • Decision-Making Strategies Course
  • Using Microsoft Teams and Outlook Together: Maximizing Productivity Course

Timeline

Merchandise Assistant

JCPenney
10.2020 - Current

Sales Floor Supervisor

JCPenney
10.2020 - Current

Wichita State University

High School Diploma -

Wichita West High School

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Danna Estrada