Danna Pollard
Destrehan,LA
Summary
Dedicated professional with over a decade of experience in banking, financial operations, and customer service, focused on delivering exceptional service and operational excellence in a community-focused environment.
Overview
11
11
years of professional experience
Work History
Accounts Payable/Special Projects
Fresenius Medical Care
Metairie, LA
01.2019 - 01.2021
- Exhibited meticulous attention to detail, proactively resolving invoice issues and ensuring prompt payment availability
- Showcased versatility, efficiently managing diverse administrative tasks mandated by the department head, contributing to a responsive and cohesive departmental workflow
- Ensured the accuracy and reliability of financial data by rigorously reconciling and processing work, cross-referencing entries with system reports and balances to uphold stringent quality standards
A/R Analyst/Cash Apps
Employment Solutions Management
Irving, TX
01.2016 - 01.2019
- Demonstrated a commitment to excellence by maintaining stringent standards in recording and tracking collection activities, resulting in a streamlined process that maximizes outcomes within the GetPaid collection software
- Implemented a keen eye for detail in identifying and rectifying billing errors, short payments, and overpayments, contributing to a more accurate and error-free financial landscape
Account Payable
Altair Global Relocation
Plano, TX
01.2014 - 01.2016
- Orchestrated the timely preparation and dispatch of an impressive average of 100 invoices per day, showcasing a commitment to efficiency and high-volume productivity
- Executed Accounts Payable responsibilities with a specialized focus on purchase orders, demonstrating proficiency in managing and reconciling financial transactions for optimal accuracy
Direct Risk Management
Capital One Bank, N.A
Plano, TX
01.2010 - 01.2014
- 6Proactively identified and implemented strategic measures to mitigate risk and prevent fraudulent losses, showcasing a vigilant and proactive approach to safeguarding financial integrity
- Oversaw and navigated high volumes of financial activity adeptly in a fast-paced, risk-centric corporate setting, ensuring precision and adherence to established financial protocol
Banking Customer Service (Promoted Position)
Capital One Bank, N.A
Plano, TX
01.2010 - 01.2014
- Led comprehensive training for 25 new hires, facilitating quick adaptation to the work environment and empowering them with essential knowledge for success
- Thrived in a fast-paced role, efficiently managing 150-250 daily inbound and outbound calls, showcasing robust communication and multitasking skills
Education
Bachelor of - Interdisciplinary Studies
Southern University At New Orleans
New Orleans, LA05.2025
Skills
- Lawson
- HighRadious
- QuickBooks
- NetSuite
- Sage Intacct
- SAP
- Kofax
- Tungsten
Timeline
Accounts Payable/Special Projects
Fresenius Medical Care
01.2019 - 01.2021
A/R Analyst/Cash Apps
Employment Solutions Management
01.2016 - 01.2019
Account Payable
Altair Global Relocation
01.2014 - 01.2016
Direct Risk Management
Capital One Bank, N.A
01.2010 - 01.2014
Banking Customer Service (Promoted Position)
Capital One Bank, N.A
01.2010 - 01.2014
Bachelor of - Interdisciplinary Studies
Southern University At New Orleans