I am an avid golfer I sit on the Board of Directors of the Orofino Golf and Country Club I enjoy yearly vacations in Puerto Vallarta with family and friends
Danna Smith
Orofino,ID
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Lab Assistant
Clearwater Valley Health
09.2022 - Current
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Documented and verified patient information using laboratory information system.
- Mentored junior team members, sharing knowledge and expertise while fostering a collaborative work environment.
- Developed strong interpersonal relationships with colleagues across multiple disciplines for seamless interdepartmental communication.
Unit Coordinator
Clearwater Valley Health
03.2022 - Current
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
Patient Access Representative
Clearwater Valley Health
06.2020 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
- Verified patient insurance eligibility and entered patient information into system.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Answered incoming calls, scheduled appointments and filed medical records.
- Achieved high levels of accuracy in patient data entry, minimizing errors and enhancing record reliability.
- Facilitated smoother patient visits, coordinating with healthcare providers to ensure timely service.
Phlebotomist
Clearwater Valley Health
10.2003 - Current
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Education
High School Diploma -
Orofino High School
Orofino, ID05-1990
Skills
- HIPAA compliance
- Adaptable to change
- Clinical documentation
- Multitasking Abilities
- Reliability
Medical terminology
Registration and admissions
Phlebotomy technician (PT)
Certification
- Certified Phlebotomy Technician, ASCP - Expires 10/26
Interests
Timeline
Clinical Lab Assistant
Clearwater Valley Health
09.2022 - Current
Unit Coordinator
Clearwater Valley Health
03.2022 - Current
Patient Access Representative
Clearwater Valley Health
06.2020 - Current
Phlebotomist
Clearwater Valley Health
10.2003 - Current
High School Diploma -
Orofino High School
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